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Customer Relationship Mastery Unrestricted PLR Ebook
Maintaining Customer Relations and Why is it Important?
Table of Contents
Good Customer Relationship 5
Understanding Your Customers 7
How to Calculate Customer Lifetime Value 9
How to Keep Your Customers Happy? 11
How to Get Your Customers to Say Wow! 13
Proven Methods of Customer Retention 15
The Art of Customer Follow-up 17
Loyalty Marketing Program 19
Promotional Items to Enhance Customer Relations 21
Handling Customer Complaints 23
How to Deal with Difficult Customers 25
Introducing the Seven Deadly Sins of Customer Service 27
Detachment 27
Inhospitality 27
Rudeness 27
Attitude 28
Ignorance 28
Inaccessibility 28
Invalidation 28
Customer Relationship Management (CRM) Software The Benefits 29
Choosing a CRM Program 31
Customer Service over the Phone 33
Distribution Rights:
[YES] Can be edited
[YES] Can put your name as the author
[YES] Can be broken down into articles
[YES] Can be used as web or e-zine content
[YES] Can be added into membership sites
[YES] Can be sold in any format
[YES] Can be packaged
[YES] Can be offered as a bonus
[YES] Can be given away (in any format)
[YES] Can be sold on auction sites
[YES] Can offer (Master) Resell Rights
[YES] Can resell Private Label Rights
[YES] Can be published offline
In short, you can do anything you want with this product, as long as it's legal
Customer Relationship Mastery Unrestricted PLR Ebook - Brandable
# Number of Pages - 35
# eBook Format - PDF, DOC, ODT
# Cover Graphics - JPG, including Flat Cover Image
File Data
This file is sold by vvipbiz, an independent seller on Tradebit.
| File Size | 1 megabytes |
| File Type | ZIP |