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Ricoh Aficio MPC3001, MPC3501 (product code D086 D087) Service Manual
This manual, Ricoh Aficio MPC3001, MPC3501, is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your Ricoh Aficio MPC3001, MPC3501 copier.
You can print, zoom or read any diagram, picture or page from this Service Manual. Every chapter on this manual is fully detailed and contain all the simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of Ricoh Aficio MPC3001, MPC3501 photocopier. You can find easily everything what do you need.
To see what contain, please read table of contents:
1. PRODUCT INFORMATION
1.1 SPECIFICATIONS
1.2 PRODUCT OVERVIEW
1.2.1 COMPONENT LAYOUT
1.2.2 PAPER PATH
1.2.3 DRIVE LAYOUT
1.3 MACHINE CONFIGURATION
1.4 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS
2. INSTALLATION
2.1 INSTALLATION REQUIREMENTS
2.1.1 ENVIRONMENT
2.1.2 MACHINE LEVEL
2.1.3 MACHINE SPACE REQUIREMENTS
2.1.4 MACHINE DIMENSIONS
2.1.5 POWER REQUIREMENTS
2.2 OPTIONAL UNIT COMBINATIONS
2.2.1 MACHINE OPTIONS
2.2.2 CONTROLLER OPTIONS
2.2.3 OTHER OPTIONS
2.2.4 FAX OPTIONS
2.3 COPIER INSTALLATION
2.3.1 POWER SOCKETS FOR PERIPHERALS
2.3.2 INSTALLATION FLOW CHART
2.3.3 INSTALLATION PROCEDURE
Tapes and Retainers
Developer and Toner Bottles
Paper Trays
Emblem and Decals
Initialize the Developer
Settings Relevant to the Service Contract
SP Operation Sound On/Off Setting
Settings for @Remote Service
VM Card Installation
Enabling App2Me
2.3.4 MOVING THE MACHINE
2.3.5 TRANSPORTING THE MACHINE
2.4 PAPER FEED UNIT PB3080 (D387)
2.4.1 ACCESSORY CHECK
2.4.2 INSTALLATION PROCEDURE
2.5 CASTER TABLE TYPE A (D446)
2.5.1 COMPONENT CHECK
2.5.2 INSTALLATION PROCEDURE
2.6 PAPER FEED UNIT PB3010 (D537)
2.6.1 ACCESSORY CHECK
2.6.2 INSTALLATION PROCEDURE
2.7 ENVELOPE FEEDER EF3000 (D547)
2.7.1 ACCESSORY CHECK
2.7.2 INSTALLATION PROCEDURE
2.8 LCIT RT3010 (D539)
2.8.1 COMPONENT CHECK
2.8.2 INSTALLATION PROCEDURE
2.8.3 SIDE FENCE POSITION CHANGE
2.9 LCIT PB3110 (D538)
2.9.1 ACCESSORY CHECK
2.9.2 INSTALLATION PROCEDURE
2.10 ARDF DF3050 (D541)
2.10.1 COMPONENT CHECK
2.10.2 INSTALLATION PROCEDURE
2.11 ADF HANDLE TYPE B (D366)
2.11.1 COMPONENT CHECK
2.11.2 INSTALLATION PROCEDURE
Preparing before Installing the DF Handle
Installing the DF Handle
2.12 1 BIN TRAY BN3080 (D536)
2.12.1 COMPONENT CHECK
2.12.2 INSTALLATION PROCEDURE
2.13 INTERNAL SHIFT TRAY SH3040 (D388)
2.13.1 COMPONENT CHECK
2.13.2 INSTALLATION PROCEDURE
2.14 SIDE TRAY TYPE C5501 (D542)
2.14.1 COMPONENT CHECK
2.14.2 INSTALLATION PROCEDURE
2.15 BRIDGE UNIT BU3030 (D386)
2.15.1 COMPONENT CHECK
2.15.2 INSTALLATION PROCEDURE
2.16 FINISHER SR3050 (D372)
2.16.1 ACCESSORY CHECK
2.16.2 INSTALLATION PROCEDURE
2.17 SR790 (B408)
2.17.1 ACCESSORY CHECK
2.17.2 NSTALLATION PROCEDURE
2.18 BOOKLET FINISHER SR3000 (B793)
2.18.1 ACCESSORY CHECK
2.18.2 INSTALLATION PROCEDURE
2.19 PUNCH KIT PU3000 (B807)
2.19.1 COMPONENT CHECK
2.19.2 INSTALLATION
2.20 KEY COUNTER BRACKET TYPE H (A674)
2.20.1 INSTALLATION PROCEDURE
2.21 OPTIONAL COUNTER INTERFACE UNIT TYPE A (B870)
2.21.1 INSTALLATION PROCEDURE
2.22 USB2.0/SD SLOT TYPE F (D546)
2.22.1 ACCESSORY CHECK
2.22.2 INSTALLATION PROCEDURE
2.22.3 TESTING THE SD CARD/USB SLOT
2.23 CARD READER BRACKET TYPE C5501 (D547)
2.23.1 COMPONENT CHECK
2.23.2 INSTALLATION PROCEDURE
2.24 ANTI-CONDENSATION HEATER (SCANNER)
2.24.1 INSTALLATION PROCEDURE
2.25 ANTI-CONDENSATION HEATER TYPE A
2.25.1 COMPONENT CHECK
2.25.2 INSTALLATION PROCEDURE
For installing the tray heater in the main machine
For installing the tray heater in D537
For Installing the Tray Heater in D538
For Installing the Tray Heater in D387
2.26 CONTROLLER OPTIONS
2.26.1 OVERVIEW
I/F Card Slots
SD Card Slots
2.26.2 SD CARD APPLI MOVE
Overview
Move Exec
Undo Exec
2.26.3 POSTSCRIPT3 UNIT TYPE C5501
2.26.4 IPDS UNIT TYPE C5501
2.26.5 FILE FORMAT CONVERTER TYPE E
2.26.6 IEEE 1284 INTERFACE BOARD TYPE A
Installation Procedure
2.26.7 IEEE 802.11A/G INTERFACE UNIT TYPE J
Installation Procedure
UP Mode Settings for Wireless LAN
SP Mode and UP Mode Settings for IEEE 802.11 a/g Wireless LAN
2.26.8 BLUETOOTH INTERFACE UNIT TYPE 3245
2.26.9 CAMERA DIRECT PRINT CARD TYPE I
2.26.10 BROWSER UNIT TYPE E
Installation Procedure
2.26.11 GIGABIT ETHERNET TYPE B
2.26.12 CHECK ALL CONNECTIONS
3. PREVENTIVE MAINTENANCE
3.1 MAINTENANCE TABLES
3.2 PM PARTS SETTINGS
3.2.1 BEFORE REMOVING THE OLD PM PARTS
3.2.2 AFTER INSTALLING THE NEW PM PARTS
3.2.3 PREPARATION BEFORE OPERATION CHECK
3.2.4 OPERATION CHECK
4. REPLACEMENT AND ADJUSTMENT
4.1 BEFOREHAND
4.2 SPECIAL TOOLS
4.3 IMAGE ADJUSTMENT
4.3.1 SCANNING
Scanner sub-scan magnification
Scanner leading edge and side-to-side registration
4.3.2 ARDF
ARDF side-to-side, leading edge registration and trailing edge
ARDF sub-scan magnification
4.3.3 REGISTRATION
Image Area
Leading Edge
Side to Side
Adjustment Standard
Paper Registration Standard
Adjustment Procedure
4.3.4 ERASE MARGIN ADJUSTMENT
4.3.5 COLOR REGISTRATION
Line Position Adjustment
4.3.6 PRINTER GAMMA CORRECTION
Copy Mode
Printer Mode
4.4 EXTERIOR COVERS
4.4.1 FRONT DOOR
4.4.2 CONTROLLER COVER
4.4.3 LEFT COVER
4.4.4 REAR COVER
4.4.5 RIGHT REAR COVER
4.4.6 OPERATION PANEL
4.4.7 PAPER EXIT COVER
4.4.8 INNER TRAY
4.4.9 OZONE FILTER AND DUST FILTER
Ozone filters for the scanner unit
Ozone filter and dust filter for the IH inverter
4.5 SCANNER UNIT
D086/D087 vi SM
4.5.1 EXPOSURE GLASS
4.5.2 ORIGINAL LENGTH SENSORS
4.5.3 EXPOSURE LAMP
Reassembling
4.5.4 SCANNER MOTOR
4.5.5 SENSOR BOARD UNIT (SBU)
When reassembling
4.5.6 EXPOSURE LAMP STABILIZER
4.5.7 SIO (SCANNER IN/OUT) BOARD
4.5.8 SCANNER HP SENSOR
4.5.9 PLATEN COVER SENSOR
4.5.10 FRONT SCANNER WIRE
Reinstalling the Front Scanner Wire
4.5.11 REAR SCANNER WIRE
Reinstalling the Rear Scanner Wire
4.5.12 TOUCH PANEL POSITION ADJUSTMENT
4.6 LASER OPTICS
4.6.1 CAUTION DECAL LOCATION
4.6.2 LD SAFETY SWITCH
Error Messages
4.6.3 LASER OPTICS HOUSING UNIT
Preparing the new laser optics housing unit
Before removing the old laser optics housing unit
Recovery procedure for no replacement preparation of laser optics
housing unit
Removing the old laser optics housing unit
Installing a new Laser Optics Housing Unit
After installing the new laser optics housing unit
4.6.4 POLYGON MIRROR MOTOR AND DRIVE BOARD
4.6.5 AIRFLOW FANS
4.7 IMAGE CREATION
4.7.1 PCDU
4.7.2 DRUM UNIT AND DEVELOPMENT UNIT
Developer
4.7.3 TONER COLLECTION BOTTLE
4.7.4 SECOND DUCT FAN
When reinstalling the second duct fan
4.7.5 THIRD DUCT FAN
When reinstalling the third duct fan
4.7.6 TONER PUMP UNIT
When you install the new toner pump unit
4.7.7 TONER END SENSOR
4.8 IMAGE TRANSFER
4.8.1 IMAGE TRANSFER BELT UNIT
4.8.2 IMAGE TRANSFER BELT CLEANING UNIT
4.8.3 IMAGE TRANSFER BELT
When reinstalling the image transfer belt
4.9 PAPER TRANSFER
4.9.1 PAPER TRANSFER ROLLER UNIT
4.9.2 PAPER TRANSFER UNIT
4.9.3 ID SENSOR BOARD
Cleaning for ID sensors
After installing a new ID sensor unit/board
4.9.4 TEMPERATURE AND HUMIDITY SENSOR
4.10 DRIVE UNIT
4.10.1 GEAR UNIT
When installing the drive unit
Adjustment after replacing the gear unit
4.10.2 REGISTRATION MOTOR
4.10.3 PAPER FEED MOTOR
4.10.4 DRUM/DEVELOPMENT MOTORS FOR M, C, AND Y
4.10.5 DRUM/DEVELOPMENT MOTOR-K
4.10.6 ITB DRIVE MOTOR
4.10.7 FUSING/PAPER EXIT MOTOR
4.10.8 IMAGE TRANSFER BELT CONTACT MOTOR
4.10.9 DUPLEX INVERTER MOTOR
4.10.10 PRESSURE ROLLER CONTACT MOTOR
4.10.11 DUPLEX/BY-PASS MOTOR
4.10.12 PAPER TRANSFER CONTACT MOTOR
4.10.13 TONER TRANSPORT MOTOR
4.10.14 TONER COLLECTION UNIT
4.10.15 PAPER FEED CLUTCHES
4.10.16 DEVELOPMENT CLUTCH-Y
4.10.17 DEVELOPMENT CLUTCHES FOR M AND C
4.10.18 DEVELOPMENT CLUTCH-K
4.11 FUSING
4.11.1 FUSING UNIT MAINTENANCE PARTS
4.11.2 FUSING UNIT
4.11.3 FUSING ENTRANCE GUIDE PLATE
Cleaning Requirement
4.11.4 FUSING EXIT GUIDE PLATE CLEANING PROCEDURE
4.11.5 HEATING ROLLER AND HEATING ROLLER BEARING
When re-installing the heating roller
4.11.6 FUSING CLEANING FELT
When attaching a new fusing cleaning felt
4.11.7 FUSING LAMP
4.11.8 PRESSURE ROLLER AND PRESSURE ROLLER BEARING
When re-installing the pressure roller
4.11.9 STRIPPER PLATES
Cleaning Requirement
4.11.10 HEATING ROLLER THERMISTOR
4.11.11 PRESSURE ROLLER THERMOSTAT
4.11.12 PRESSURE ROLLER THERMISTORS
Pressure Roller Thermistor: Center
Pressure Roller Thermistor: End
4.11.13 FUSING FAN
When installing the fusing fan
4.11.14 PAPER EXIT FAN
When installing the paper exit fan
4.11.15 IH (INDUCTION HEATING) INVERTER FAN
When installing the IH inverter fan
4.11.16 THERMOPILE
When cleaning the lens of the thermopile
4.11.17 PRESSURE ROLLER HP SENSOR
4.11.18 IH COIL FAN
4.11.19 IH COIL UNIT
4.12 PAPER FEED
4.12.1 PAPER FEED UNIT
4.12.2 SEPARATION ROLLER, FEED ROLLER AND PICK-UP BELT UNIT
Tray 1 and Tray 2
4.12.3 TRAY LIFT MOTOR
4.12.4 VERTICAL TRANSPORT, PAPER OVERFLOW, PAPER END AND PAPER FEED SENSOR
4.12.5 REGISTRATION SENSOR
4.12.6 BY-PASS PAPER SIZE SENSOR AND BY-PASS PAPER LENGTH SENSOR
When reinstalling the by-pass paper size sensor
4.12.7 BY-PASS BOTTOM TRAY
4.12.8 BY-PASS PAPER END SENSOR
4.12.9 BY-PASS PICK-UP, FEED AND SEPARATION ROLLER, TORQUE LIMITER
4.12.10 BY-PASS FEED CLUTCH
4.12.11 PAPER EXIT UNIT
4.12.12 FUSING EXIT, PAPER OVERFLOW, JUNCTION PAPER JAM AND PAPER EXIT SENSOR
4.13 DUPLEX UNIT
4.13.1 DUPLEX UNIT
4.13.2 DUPLEX DOOR SENSOR
4.13.3 DUPLEX ENTRANCE SENSOR
4.13.4 DUPLEX EXIT SENSOR
4.14 ELECTRICAL COMPONENTS
4.14.1 BOARDS
4.14.2 CONTROLLER UNIT
4.14.3 CONTROLLER BOX RIGHT COVER
4.14.4 CONTROLLER BOX
When opening the controller box
When removing the controller box
4.14.5 IOB (IN/OUT BOARD)
4.14.6 BICU
When installing the new BICU
4.14.7 PSU
PSU bracket
PSU board
4.14.8 POWER RELAY SWITCH
4.14.9 ITB POWER SUPPLY BOARD
4.14.10 HIGH VOLTAGE SUPPLY BOARD
4.14.11 HIGH VOLTAGE SUPPLY BOARD BRACKET
4.14.12 IH INVERTER
4.14.13 CONTROLLER BOARD
When installing the new controller board
4.14.14 HDD FAN
4.14.15 HDD
When installing a new HDD unit
Disposal of HDD Units
Reinstallation
4.14.16 NVRAM REPLACEMENT PROCEDURE
NVRAM on the BICU
4.15 USING DIP SWITCHES
4.15.1 CONTROLLER BOARD
4.15.2 BICU BOARD
5. SYSTEM MAINTENANCE
5.1 SERVICE PROGRAM MODE
5.1.1 SP TABLES
5.1.2 ENABLING AND DISABLING SERVICE PROGRAM MODE
Entering SP Mode
Exiting SP Mode
5.1.3 TYPES OF SP MODES
SP Mode Button Summary
Switching Between SP Mode and Copy Mode for Test Printing
Selecting the Program Number
Exiting Service Mode
Service Mode Lock/Unlock
5.1.4 REMARKS
Display on the Control Panel Screen
Others
5.2 MAIN SP TABLES-1
5.2.1 SP1-XXX (FEED)
5.3 MAIN SP TABLES-2
5.3.1 SP2-XXX (DRUM)
5.4 MAIN SP TABLES-3
5.4.1 SP3-XXX (PROCESS)
5.5 MAIN SP TABLES-4
5.5.1 SP4-XXX (SCANNER)
5.6 MAIN SP TABLES-5
5.6.1 SP5-XXX (MODE)
5.7 MAIN SP TABLES-6
5.7.1 SP6-XXX (PERIPHERALS)
5.8 MAIN SP TABLES-7
5.8.1 SP7-XXX (DATA LOG)
5.9 MAIN SP TABLES-8
5.9.1 SP8-XXX: DATA LOG2
5.10 MAIN SP TABLES-9
5.10.1 INPUT CHECK TABLE
Copier
Table 1: Paper Height Sensor
Table 2: Paper Size Switch (Tray 2)
Table 3: Paper Size (By-pass Table)
ARDF (D540)
2000/3000-Sheet (Booklet) Finisher (B804, B805)
1000-Sheet Finisher (B408)
Bridge Unit (D386)/ Side Tray (D542)
Internal Shift Tray (D388)
1 Bin Tray (D536)
Two-Tray PFU (D537)/ LCIT 2000 (D538)/ LCIT 1200 (D539)
5.10.2 OUTPUT CHECK TABLE
Copier
ARDF (D540)
1000-Sheet Finisher (B408)
2000/3000-Sheet (Booklet) Finisher (B804/B805)
Bridge Unit (D386)/ Side Tray (D542)
Shift Tray (D388)
1 Bin Tray (D536)
Two-Tray PFU (D537)/ LCIT 2000 (D538)/ LCIT 1200 (D539)
5.10.3 PRINTER SERVICE MODE
SP1-XXX (Service Mode)
5.10.4 SCANNER SP MODE
SP1-xxx (System and Others)
SP2-XXX (Scanning-image quality)
5.11 FIRMWARE UPDATE
5.11.1 TYPE OF FIRMWARE
5.11.2 BEFORE YOU BEGIN
5.11.3 UPDATING FIRMWARE
Preparation
Updating Procedure
Error Messages
D086/D087 xii SM
Firmware Update Error
Recovery after Power Loss
5.11.4 UPDATING THE LCDC FOR THE OPERATION PANEL
5.11.5 UPDATE PROCEDURE FOR APP2ME PROVIDER
5.11.6 BROWSER UNIT UPDATE PROCEDURE
5.11.7 HANDLING FIRMWARE UPDATE ERRORS
Error Message Table
5.12 INSTALLING ANOTHER LANGUAGE
5.13 REBOOT/SYSTEM SETTING RESET
5.13.1 SOFTWARE RESET
5.13.2 SYSTEM SETTINGS AND COPY SETTING RESET
System Setting Reset
Copier Setting Reset
5.14 DOWNLOADING STAMP DATA
5.15 NVRAM DATA UPLOAD/DOWNLOAD
5.15.1 UPLOADING CONTENT OF NVRAM TO AN SD CARD
5.15.2 DOWNLOADING AN SD CARD TO NVRAM
5.16 ADDRESS BOOK UPLOAD/DOWNLOAD
5.16.1 INFORMATION LIST
5.16.2 DOWNLOAD
5.16.3 UPLOAD
5.17 USING THE DEBUG LOG
5.17.1 OVERVIEW
5.17.2 SWITCHING ON AND SETTING UP SAVE DEBUG LOG
5.17.3 RETRIEVING THE DEBUG LOG FROM THE HDD
5.17.4 RECORDING ERRORS MANUALLY
5.17.5 DEBUG LOG CODES
SP5857-015 Copy SD Card-to-SD Card: Any Desired Key
SP5857-016 Create a File on HDD to Store a Log
SP5857-017 Create a File on SD Card to Store a Log
5.18 CARD SAVE FUNCTION
5.18.1 OVERVIEW
Card Save:
5.18.2 PROCEDURE
5.18.3 ERROR MESSAGES
6. TROUBLESHOOTING
6.1 SC TABLES
6.1.1 SERVICE CALL CONDITIONS
Summary
SC Code Classification
6.1.2 SC1XX: SCANNING
6.1.3 SC 2XX: EXPOSURE
6.1.4 SC3XX: IMAGE PROCESSING - 1
6.1.5 SC3XX: IMAGE PROCESSING - 2
6.1.6 SC4XX: IMAGE PROCESSING - 3
6.1.7 SC5XX: PAPER FEED AND FUSING
6.1.8 SC6XX: DEVICE COMMUNICATION
6.1.9 SC7XX: PERIPHERALS
6.1.10 SC8XX: OVERALL SYSTEM
6.1.11 SC9XX: MISCELLANEOUS
6.2 PROCESS CONTROL ERROR CONDITIONS
6.2.1 DEVELOPER INITIALIZATION RESULT
6.2.2 PROCESS CONTROL SELF-CHECK RESULT
Vsg Adjustment Result
6.2.3 LINE POSITION ADJUSTMENT RESULT
6.3 TROUBLESHOOTING GUIDE
6.3.1 IMAGE QUALITY
6.3.2 LINE POSITION ADJUSTMENT
Test
Countermeasure list for color registration errors
6.3.3 STAIN ON THE OUTPUTS
6.3.4 STACK PROBLEM IN THE 1-BIN TRAY
6.3.5 PROBLEM AT REGULAR INTERVALS
6.3.6 TONER END RECOVERY ERROR
Flow Chart for the Toner End Recovery Error
6.3.7 SOLID IMAGE OR HALFTONE IMAGE ERROR
Recovery Procedure
Problem Prevention Procedure
6.3.8 FAULTY CLEANING
Black or color lines (2-3mm)
Band Image Between 20mm and 30mm
6.4 JAM DETECTION
6.4.1 PAPER JAM DISPLAY
6.4.2 JAM CODES AND DISPLAY CODES
Paper Size Code
Sensor Locations
6.5 ELECTRICAL COMPONENT DEFECTS
6.5.1 SENSORS
6.5.2 BLOWN FUSE CONDITIONS
Power Supply Unit
IH Inverter
6.6 SCANNER TEST MODE
6.6.1 SBU TEST MODE
7. ENERGY SAVING
7.1 ENERGY SAVE
7.1.1 ENERGY SAVER MODES
Timer Settings
Return to Stand-by Mode
Recommendation
7.1.2 ENERGY SAVE EFFECTIVENESS
7.2 PAPER SAVE
7.2.1 EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION
1. Duplex:
2. Combine mode:
3. Duplex + Combine:
How to calculate the paper reduction ratio
D088/D089 SERVICE MANUAL APPENDICES
SEE D088/D089 SERVICE MANUAL APPENDICES SECTION FOR DETAILED TABLE OF CONTENTS
1000-SHEET FINISHER (B408)
SEE SECTION B408 FOR DETAILED TABLE OF CONTENTS
FINISHER SR3000(B793)
SEE SECTION B793 FOR DETAILED TABLE OF CONTENTS
BRIDGE UNIT BU3030D (D386)
SEE SECTION D386 FOR DETAILED TABLE OF CONTENTS
INTERNAL SHIFT TRAY SH3040 (D388)
SEE SECTION D388 FOR DETAILED TABLE OF CONTENTS
FAX OPTION TYPE C5000 (D393)
SEE SECTION D393 FOR DETAILED TABLE OF CONTENTS
BIN TRAY BN3080 (D536)
SEE SECTION D536 FOR DETAILED TABLE OF CONTENTS
PAPER FEED UNIT PB3100 (D537)
SEE SECTION D537 FOR DETAILED TABLE OF CONTENTS
LCIT PB3110 (D538)
SEE SECTION D538 FOR DETAILED TABLE OF CONTENTS
LCIT PB3010 (D539)
SEE SECTION D538 FOR DETAILED TABLE OF CONTENTS
ARDF DF3050 (D541)
SEE SECTION D541 FOR DETAILED TABLE OF CONTENTS
SIDE TRAY TYPE C5501 (D542)
SEE SECTION D542 FOR DETAILED TABLE OF CONTENTS
FAX OPTION TYPE C5501 (D545)
SEE SECTION D545 FOR DETAILED TABLE OF CONTENTS
Number of pages: 1989.
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