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Finisher Lexmark MS911, MX910, MX911, MX912, XM91x5, Service Manual & Parts List

Finisher Service Manual & Parts List Lexmark MS911, MX910, MX911, MX912, XM91x5;
This manual, Finisher Lexmark MS911, MX910, MX911, MX912, XM91x5, is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your Lexmark MS911, MX910, MX911, MX912, XM91x5 copier.
You can print, zoom or read any diagram, picture or page from this Finisher Service Manual. Every chapter on this manual is fully detailed and contain all the simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of Lexmark MS911, MX910, MX911, MX912, XM91x5 photocopier. You can find easily everything what do you need.
To see what contain, please read table of contents:

Product information
Edition notice
Notices and safety information
Safety information
Preface
Service manual conventions

GENERAL INFORMATION
Media guidelines
Paper guidelines
Paper characteristics
Selecting paper
Selecting preprinted forms and letterhead
Storing paper
Using specialty media
Tips on using card stock
Tips on using envelopes
Tips on using labels
Tips on using letterhead
Tips on using transparencies
Paper sizes, types, and weights supported by the finishers
Tools required for service

DIAGNOSTIC INFORMATION
Troubleshooting overview
Performing the initial troubleshooting check
Understanding the printer messages
Cartridge low [https://www.tradebit.com]
Cartridge nearly low [https://www.tradebit.com]
Change [paper source] to [custom string] load [orientation]
Change [paper source] to [custom type name] load [orientation]
Change [paper source] to [paper size] load [orientation]
Change [paper source] to [paper type] [paper size] load [orientation]
Close door [x]
Complex page, some data may not have printed [39]
Configuration change, some held jobs were not restored [57]
Defective flash detected [51]
Disk full [62]
Disk full, scan job canceled
Disk must be formatted for use in this device
Disk near full. Securely clearing disk space
Empty the hole punch box
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Fax memory full
Fax partition inoperative. Contact system administrator
Fax server 'To Format' not set up. Contact system administrator
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Incorrect paper size, open [paper source] [34]
Insert hole punch box
Insert Tray [x]
Insufficient memory for Flash Memory Defragment operation [37]
Insufficient memory to collate job [37]
Insufficient memory to support Resource Save feature [35]
Insufficient memory, some Held Jobs were deleted [37]
Insufficient memory, some held jobs will not be restored [37]
Insufficient space between paper stacks in Tray 3
Load [paper source] with [custom string] [paper orientation]
Load [paper source] with [custom type name] [paper orientation]
Load [paper source] with [paper size] [paper orientation]
Load [paper source] with [paper type] [paper size] [paper orientation]
Load Multipurpose Feeder with [custom string] [paper orientation]
Load Multipurpose Feeder with [custom type name] [paper orientation]
Load Multipurpose Feeder with [paper size] [paper orientation]
Load Multipurpose Feeder with [paper type] [paper size] [paper orientation]
Load staples
Load staples [G11, G12]
[x] maintenance kit very low [https://www.tradebit.com]
Memory full [38]
Memory full, cannot print faxes
Memory full, cannot send faxes
No analog phone line connected to modem, fax is disabled
Network [x] software error [54]
Not enough free space in flash memory for resources [52]
Open door H and remove paper from beneath area H10
Paper changes needed
Parallel port [x] disabled [56]
Photoconductor low [https://www.tradebit.com]
Photoconductor very low [https://www.tradebit.com]
Printer had to restart. Last job may be incomplete
Reinstall missing or unresponsive cartridge [https://www.tradebit.com]
Reinstall missing or unresponsive photoconductor [https://www.tradebit.com]
Remove defective disk [61]
Remove packaging material, [area name]
Remove packaging material, open door C, remove metal clips, remove all screws from scanner carriage
Remove paper from all bins
Remove paper from bin [x]
Remove paper from [linked set bin name]
Remove paper from standard output bin
Replace all originals if restarting job
Replace cartridge, 0 estimated pages remain [https://www.tradebit.com]
Replace cartridge, printer region mismatch [https://www.tradebit.com]
Replace jammed originals if restarting job
Replace [x] maintenance kit, 0 estimated pages remain [https://www.tradebit.com]
Replace missing photoconductor [https://www.tradebit.com]
Replace missing waste toner bottle [https://www.tradebit.com]
Replace missing cartridge [https://www.tradebit.com]
Replace paper pick rollers in [paper source], use parts and instructions in tray 1 or tray 2
compartment [80]
Replace photoconductor, 0 pages remain [https://www.tradebit.com]
Replace unsupported cartridge [https://www.tradebit.com]
Replace unsupported photoconductor [https://www.tradebit.com]
Replace waste toner bottle [https://www.tradebit.com]
Restore held jobs?
Scanner disabled by admin [840.01]
Scanner disabled. Contact system administrator if problem persists. [840.02]
Scanner jam, remove jammed originals from the scanner [https://www.tradebit.com]
Scanner maintenance required, use ADF Kit [80]
Scanner maintenance required soon, use ADF Kit [80]
Serial port [x] disabled [56]
Some held jobs were not restored
SMTP server not set up. Contact system administrator
Standard network software error [54]
Standard USB port disabled [56]
Supply needed to complete job
The device is operating in Safe Mode. Some print options may be disabled or provide unexpected results
Too many flash options installed [58]
Too many trays attached [58]
Tray [x] paper size unsupported
Unformatted flash detected [53]
Unsupported disk
Unsupported option in slot [x] [55]
Waste toner bottle nearly full [https://www.tradebit.com]
Weblink server not set up. Contact system administrator
Jams
Avoiding jams
Understanding jam messages and locations
200 paper jams
SHPF paper jam service check
40y paper jams
40y paper jam messages
[x]-page jam, press latch to access area G. Leave paper in bin. [https://www.tradebit.com]
[x]-page jam, press latch to access area G and clear jammed staples. Leave paper in bin. [402.93]
Staple finisher paper feed jam service check
42y paper jams
42y paper jam messages
[x]-page jam, open doors G, H, and J and clear jammed paper. Leave paper in bin. [https://www.tradebit.com]
[x]-page jam, open door H and rotate knob H6 clockwise. Leave paper in bin. [https://www.tradebit.com]
HPT feed jam service check
Booklet maker transport section paper jam service check
Booklet maker feed jam service check
Bifold exit jam service check
SHPF transport paper jam service check
SHPF top bin exit jam service check
SHPF compiler feed jam service check
SHPF booklet gate jam service check
Booklet maker tamper paper jam service check
430 jams
430 jam messages
Hardware errors
30y errors
30y error messages
Motor (staple finisher front tamper) failure service check
Motor (staple finisher rear tamper) failure service check
Staple finisher staple unit failure service check
Motor (staple finisher elevator) failure service check
32y errors
32y error messages
SHPF paper feed failure service check
Motor (SHPF compiler feed roller release) failure service check
Motor (SHPF paddle) failure service check
Motor (SHPF aligner) failure service check
Motor (SHPF front tamper) failure service check
Motor (SHPF rear tamper) failure service check
SHPF pre-eject failure service check
SHPF ejector failure service check
33y errors
33y error messages
Motor (booklet maker tamper) failure service check
Motor (booklet maker aligner) failure service check
SHPF elevator bin failure service check
SHPF elevator bin stack height assembly failure service check
SHPF staple unit failure service check
Punch unit failure service check
34y errors
34y error messages
Motor (bifold guide) failure service check
Booklet maker paddle assembly failure service check
Motor (trifold guide) failure service check
Motor (bifold knife) failure service check
Booklet maker staple unit failure service check
911 errors
911 error messages
Staple finisher upper exit roller failure service check
Symptoms
Staple finisher symptoms
Staple finisher symptoms
Staple finisher locks service check
Staple finisher bin stack height assembly failure service check
Staple finisher stapling failure service check
SHPF symptoms
SHPF symptoms
HPT door service check
SHPF front door service check
SHPF top door service check
Hole punch box service check
SHPF top bin full service check
SHPF staple unit noise service check
SHPF elevator bin movement service check
Booklet maker symptoms
Booklet maker symptoms
HPBF bin service check
Bifold edge alignment service check

SERVICE MENUS
Understanding the printer control panel
Using the control panel
Understanding the colors of the Sleep button and indicator lights
Understanding the home screen
Using the touch-screen buttons
Menus list
Diagnostics Menu
Entering the Diagnostics menu
Reset Separator Roll and Pick Assembly Counter
Reset Maintenance Counter
Reset Fuser Counter
REGISTRATION
SCANNER CALIBRATION
Scanner Calibration
Reset flatbed, ADF front, and ADF back calibration values
PRINT TESTS
Print Quality Pages
HARDWARE TESTS
Panel Test
Button Test
DRAM Test
Serial 1 Wrap
USB HS Test Mode
DUPLEX TESTS
Quick Test
Top Margin
INPUT TRAY TESTS
Feed Tests
OUTPUT BIN TESTS
Feed Tests
SENSOR TESTS
PRINTER SENSOR TESTS
2 x 500-Sheet Tray Sensor Tests
2500-Sheet Tray Sensor Tests
3000-Sheet Tray Sensor Tests
Staple and Hole Punch Finisher Sensor Tests
Hole Punch Booklet Finisher Sensor Tests
Staple Finisher Sensor Tests
Motor Tests
PRINTER MOTOR TESTS
2x500-Sheet Tray Motor Tests
2500-Sheet Tray Motor Tests
3000-Sheet Tray Motor Tests
Staple Finisher Motor Tests
Staple and Hole Punch Finisher Motor Tests
Booklet Maker Motor Tests
DEVICE TESTS
Quick Disk Test
Disk Test/Clean
Flash Test
PRINTER SETUP
Defaults
Printed Page Count
Permanent Page Count (Perm page count)
Processor ID
Edge to Edge
Enable Edge to Edge Copy
Parallel Strobe Adjustment (Par 1 Strobe Adj)
Reset Engine Service Error
Restore Backup Data
Reset Fuser Counter
REPORTS
Menu Settings Page
Installed Licenses
EVENT LOG
Display Log
Print Log
Clear Log
Print Log Summary
SCANNER TESTS
ADF Front Magnification
ADF Back Magnification
FB Magnification
ASIC Test
Feed Test
Sensor Tests
Scanner Calibration Reset
Exit Diags
Configuration Menu
Entering the Configuration menu
Hole Punch Configuration
Reset Maintenance Counter
USB Scan to Local
Print Quality Pages
Reports
Menu Settings Page
Event Log
SIZE SENSING
Tray Linking
Panel Menus
PPDS Emulation
Download Emuls
Safe Mode
Energy Conserve
Fax Low Power Support
Min Copy Memory
NumPad Job Assist
Format Fax Storage
Fax Storage Location
ADF Edge Erase
FB Edge Erase
Scanner Manual Registration
Disable Scanner
Paper Prompts
Envelope Prompts
Action for Prompts
Jobs on Disk
Disk Encryption
Font Sharpening
Require Standby
UI Automation
LES Applications
Key Repeat Initial Delay
Key Repeat Rate
Clear Supply Usage History
Clear Custom Status
USB Speed
Automatically Display Error Screens
Restore factory defaults
Restore Settings
Erase Printer Memory
Erase Hard Disk
Out of Service Erase
Exit Config
Entering Invalid engine mode
Entering Recovery Mode
Entering Safe Mode (EverReady Mode)
Accessing the Network SE Menu
Service Engineer menu
Accessing the Service Engineer (SE) Menu
Service Engineer (SE) Menu
Fax Service Engineer (SE) Menu

REPAIR INFORMATION
Removal precautions
Handling ESD-sensitive parts
Understanding the marked or colored screws
Ribbon cable connectors
Zero Insertion Force (ZIF) connectors
Horizontal top contact connector
Horizontal bottom contact connector
Vertical mount contact connector
Horizontal sliding contact connector
Low Insertion Force (LIF) connector
Adjustments
Punch holes deviation adjustment
Bifold skew adjustment
Removal procedures
Staple finisher removals
Staple finisher front cover removal
Staple finisher right cover removal
Staple finisher rear cover removal
Staple finisher top cover removal
Staple finisher exit guide removal
Staple finisher bin removal
Staple finisher left inner cover removal
Staple finisher lower exit roller paddles removal
Staple finisher bin stack height assembly removal
Staple finisher bin stack height assembly sensors removal
Staple finisher bin stack height solenoid removal
Staple finisher bin stack height actuator removal
Motor (staple finisher tamper) removal
Staple finisher tamper sensors removal
Staple finisher transport jam removal gears removal
Staple finisher lock switch removal
Staple finisher locks removal
Staple finisher guide rails removal
Staple finisher controller board removal
Staple finisher controller board holder removal
Staple finisher interface cable removal
Motor (staple finisher transport) removal
Motor (staple finisher elevator) removal
Motor (staple finisher upper exit) removal
Motor (staple finisher exit) removal
Motor (staple finisher aligner) removal
Staple finisher aligner belt and gears removal
Sensor (staple finisher upper exit roller) removal
Sensor (staple finisher elevator home) removal
Sensor (staple finisher staple unit home) removal
Sensor (staple finisher paper feed) removal
Staple finisher staple unit removal
Staple finisher staple unit carriage assembly removal
Staple finisher interface board removal
Motor (staple finisher staple unit carriage) removal
Staple finisher staple unit carriage removal
Staple finisher staple unit carriage gears removal
Staple finisher staple unit carriage wheel removal
Staple finisher FFC removal
Staple finisher stack lever actuator removal
Staple finisher stack clamp solenoid removal
Staple finisher elevator springs removal
Staple finisher elevator drive gears removal
Staple finisher elevator belts removal
Staple finisher elevator gears removal
Exit motor bracket removal
Staple finisher exit guide lift cam removal
Staple finisher upper exit roller drive gears removal
Staple finisher exit roller drive belts and gears removal
Staple finisher exit roller solenoid removal
Staple finisher upper exit actuator removal
Staple finisher exit roller gear removal
Staple finisher lower exit roller removal
Staple finisher upper guide removal
Staple finisher lower guide removal
Staple finisher staple unit rail removal
Staple finisher compiler feed roller guide removal
Staple finisher aligner roller removal
Staple finisher compiler feed roller shaft assembly removal
Staple finisher compiler feed rollers and gears removal
Staple finisher stack lever removal
Staple finisher transport roller removal
Staple finisher aligner roller gears removal
Staple finisher upper exit roller assembly removal
Staple finisher eject guide removal
Staple finisher eject cam removal
Staple finisher upper exit roller removal
Staple finisher upper exit roller belts and gear removal
Staple finisher tamper and aligner assembly removal
Staple finisher tamper drive gears removal
Staple finisher tamper racks removal
Horizontal paper transport removals
HPT door locks removal
HPT inner paper guide removal
HPT holding bracket removal
Sensor (HPT feed)
HPT feed sensor actuator removal
Sensor (HPT door) removal
HPT right top cover removal
HPT door removal
HPT rear cover removal
HPT cable removal
HPT door hinges removal
Motor (HPT transport) removal
HPT belts and gears removal
HPT transport rollers removal
Staple, hole punch finisher removals
SHPF top bin extender removal
SHPF elevator bin removal
SHPF paddles removal
SHPF elevator bin bracket removal
HPBF bin bail removal
SHPF lower cover removal
SHPF caster wheel removal
SHPF front door switch removal
SHPF front door removal
SHPF top inner cover removal
SHPF diverter feed roller knob removal
SHPF post cover removal
SHPF rear cover removal
SHPF top door removal
Booklet gate jam access door removal
SHPF jam access door removal
Sensor (SHPF elevator bin full) removal
Lower left cover removals
HPBF lower left cover sensors removals
HPBF exit roller cover removal
SHPF upper left cover removal
SHPF upper left cover sensors removal
SHPF elevator bin stack height sensor actuator removal
SHPF elevator bin stack height sensor actuator arms and gears removal
SHPF elevator bin stack height drive gear removal
Motor (SHPF elevator bin stack height) removal
Motor (SHPF front tamper) removal
Sensor (SHPF front tamper home) removal
Motor (SHPF feed) removal
Motor (SHPF transport) removal
Motor (SHPF rear tamper) removal
Sensor (SHPF rear tamper home) removal
Motor (SHPF elevator) removal
Sensor (SHPF elevator position) removal
SHPF elevator drive assembly removal
Sensor (SHPF top bin full) removal
SHPF paddle cam and compiler guide lever removal
SHPF controller board removal
Punch unit removal
Sensor (hole punch box full) removal
SHPF staple unit assembly removal
SHPF staple unit position sensors removal
SHPF staple unit drive belt and gear removal
Motor (SHPF staple unit carriage) removal
SHPF staple unit removal
SHPF staple unit carriage removal
SHPF elevator bottom rear gear removal
SHPF elevator bottom front gear removal
SHPF elevator belts removals
SHPF elevator top rear gear removal
SHPF elevator top front gear removal
SHPF paddle motor bracket removal
Motor (SHPF paddle) removal
SHPF paddle drive gears removal
SHPF paddle motor FRUs removal
Sensor (SHPF top door) removal
Sensor (SHPF top bin full, receive) removal
Motor (SHPF compiler feed roller release) removal
SHPF compiler feed roller release motor bracket removal
Sensor (SHPF compiler feed roller release) removal
SHPF compiler feed roller release encoder removal
Motor (SHPF aligner) removal
SHPF diverter cam removal
Sensor (SHPF diverter cam) removal
SHPF entrance and diverter feed roller gears removal
SHPF top jam access door and SHPF diverter removal
Sensor (SHPF top bin exit) removal
SHPF top bin exit paper guide removal
Motor (SHPF compiler eject) removal
Motor (SHPF compiler pre-eject) removal
SHPF compiler eject sensors removal
Sensor (SHPF eject clamp position) removal
SHPF compiler assembly removal
SHPF tampers removal
SHPF tamper trays removal
SHPF tamper belts and gears removal
Sensor (SHPF aligner position) removal
SHPF middle aligner removal
Sensor (SHPF eject clamp home) removal
SHPF compiler eject gear removal
SHPF aligner shaft removal
SHPF booklet maker pre-feed roller removal
SHPF booklet maker lower pre-feed guide removal
SHPF booklet maker upper pre-feed guide removal
SHPF diverter feed guide removal
SHPF diverter feed roller removal
SHPF elevator bin stack limit actuator removal
SHPF elevator bin stack limit switch removal
SHPF top bin removal
SHPF top bin exit roller removal
SHPF compiler feed roller release cam removal
SHPF top bin transport roller removal
SHPF compiler feed idler roller assembly removal
Sensor (SHPF compiler feed) removal
SHPF compiler guide removal
SHPF entrance guide removal
Sensor (SHPF entrance) removal
SHPF entrance roller removal
SHPF compiler bails removal
SHPF compiler feed roller removal
Booklet maker removals
Trifold jam knob removal
Booklet maker exit roller springs removal
Booklet maker lower paddle removal
Booklet maker front cover removal
Booklet maker right cover removal
Booklet maker support removal
Bifold exit jam access door removal
Booklet maker aligner jam access door removal
Booklet maker controller board removal
Booklet maker controller board holder removal
Top frame brace removal
Middle frame brace removal
Booklet maker jam access door removal
Booklet maker transport paper guide assembly removal
Booklet maker transport idler rollers removal
Sensor (booklet maker transport) removal
Booklet maker transport paper guide lever removal
Motor (bifold roller) removal
Bifold roller gears removal
Trifold rollers removal
Trifold gears removal
Booklet maker paddle belt removal
Booklet maker paddle gears removal
Motor (booklet maker paddle) removal
Sensor (booklet maker paddle home) removal
Motor (booklet maker transport) removal
Bifold roller springs removal
Booklet maker transport gear and belt removal
Booklet maker transport roller removal
Motor (bifold guide) removal
Bifold guide motor bracket removal
Sensor (bifold guide home) removal
Motor (trifold guide) removal
Trifold guide motor bracket removal
Trifold gate actuator removal
Sensor (trifold guide home) removal
Motor (booklet maker aligner) removal
Motor (bifold knife) removal
Motor (booklet maker tamper) removal
Booklet maker aligner front paper guide removal
Booklet maker aligner rear paper guide removal
Sensor (booklet maker aligner home) removal
Booklet maker aligner assembly removal
Booklet maker aligner removal
Booklet maker aligner middle paper guide removal
Booklet maker aligner belt removal
Booklet maker aligner gears removal
Booklet maker aligner solenoid removal
Trifold knife assembly removal
Booklet maker upper paddle removal
Trifold knife removal
Trifold knife springs removal
Bifold upper roller removal
Bifold lower roller removal
Booklet maker staple unit removal
Trifold diverter removal
Sensor (booklet maker fold exit) removal
Bifold knife primary drive gears removal
Bifold knife and tamper assembly removal
Sensor (bifold knife home) removal
Bifold knife plates removal
Bifold knife secondary drive gears removal
Bifold knife removal
Bifold roller drive gears removal
Bifold guide drive gears removal
Booklet maker tamper tray removal
Sensor (booklet maker tamper home) removal
Bifold guide idler gears removal

COMPONENT LOCATIONS
Exterior locations
Configured model

MAINTENANCE
Inspection guide
Lubrication specification

PARTS CATALOG
Legend
Assembly 1: Staple finisher-Frame
Assembly 2: Staple finisher-Covers
Assembly 3: Staple finisher-Transport section 1
Assembly 4: Staple finisher-Transport section 2
Assembly 5: Staple finisher-Compiler feed roller assembly
Assembly 6: Staple finisher-Compiler section 1
Assembly 7: Staple finisher-Compiler section 2
Assembly 8: Staple finisher-Aligner section
Assembly 9: Staple finisher-Staple section
Assembly 10: Staple finisher-Exit section 1
Assembly 11: Staple finisher-Exit section 2
Assembly 12: Staple finisher-Exit section 3
Assembly 13: Staple finisher-Bin section 1
Assembly 14: Staple finisher-Bin section 2
Assembly 15: Staple finisher-Electronics
Assembly 16: Horizontal paper transport
Assembly 17: Horizontal paper transport-Covers 1
Assembly 18: Horizontal paper transport-Covers 2
Assembly 19: Horizontal paper transport-Drive section
Assembly 20: SHPF-Covers
Assembly 21: SHPF-Frame
Assembly 22: SHPF-Transport section 1
Assembly 23: SHPF-Transport section 2
Assembly 24: SHPF-Transport section 3
Assembly 25: SHPF-Transport section 4
Assembly 26: SHPF-Elevator bin section 1
Assembly 27: SHPF-Elevator bin section 2
Assembly 28: SHPF-Staple unit assembly
Assembly 29: SHPF-Compiler section 1
Assembly 30: SHPF-Compiler section 2
Assembly 31: SHPF-Compiler section 3
Assembly 32: SHPF-Punch unit 1
Assembly 33: SHPF-Punch unit 2
Assembly 34: Booklet maker-Covers
Assembly 35: Booklet maker-Electronics
Assembly 36: Booklet maker-Fold section 1
Assembly 37: Booklet maker-Fold section 2
Assembly 38: Booklet maker-Fold section 3
Assembly 39: Booklet maker-Transport section
Assembly 40: Booklet maker-Staple section
Assembly 41: Booklet maker-Compiler section
Assembly 42: Booklet maker-Aligner assembly
Assembly 43: Booklet maker-Exit section
Assembly 44: SHPF and booklet maker-Wiring

Appendix A: Printer specifications
Power consumption
Product power consumption
Sleep Mode
Hibernate Mode
Off mode
Total energy usage
Operating clearances
Noise emission levels
Temperature information

Appendix B: Options and features
Media handling options

Appendix C: Theory of operation
Staple finisher operation
Staple finisher sections
Staple finisher feed and exit section
Staple finisher compiler section
Staple finisher bin section
Horizontal paper transport (HPT) operation
Staple, hole punch finisher (SHPF) operation
SHPF sections
SHPF top bin exit and elevator bin exit sections
SHPF punch unit operation
SHPF compiler section operation
SHPF compiler section feed
SHPF compiler section paper alignment
SHPF stapling operation
SHPF stapling operation for multiple staple jobs
SHPF compiler section exit
Elevator bin section operation
Booklet maker operation
Booklet maker sections
Booklet maker paper feed
Booklet maker compiler section paper feed and alignment
Bifold and trifold sections
Booklet maker exit section

Appendix D: Acronyms
Acronyms
Index
Part number index
Part name index

Number of pages: 719.
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