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HP Color Laserjet CP2020 Series, Service Manual & Parts List
This manual is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your HP Color Laserjet CP2020 Series copier.
You can print, zoom or read any diagram, picture or page from this Service & Parts List Manual. Every chapter on this manual is fully detailed and contain all the simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of HP Color Laserjet CP2020 Series photocopier. You can find easily everything what do you need.
To see what contain, please read table of contents:
1. PRODUCT BASICS
Quick access to product information
Product comparison
Product features
Walkaround
Front and side view
Back view
Model and serial numbers
Supported operating systems
Supported product software
Software included with the product
Recommended Installation for Windows
Express Installation
Macintosh software
Printer driver
Other software provided
Software for Windows
HP ToolboxFX
Software for Macintosh
PostScript Printer Description (PPD) files
Configure the product using a Macintosh
Status Alerts software
Software for networks
HP Web Jetadmin
Embedded Web server
Linux
System requirements
Windows requirements
Macintosh requirements
Connectivity
Supported network operating systems
Printer sharing disclaimer
Supported network protocols
2. CONTROL PANEL
Control-panel walkaround
Control-panel menus
Use the menus
Reports menu
System setup menu
Service menu
Network config. menu
3. PAPER AND PRINT MEDIA
Understand paper and print media use
Supported paper and print media sizes
Supported paper types and tray capacity
Special paper or print media guidelines
Load paper and print media
4. MANAGE AND MAINTAIN
Information pages
HP ToolboxFX
Open HP ToolboxFX
Status
Event log
Alerts
Set up Status Alerts
Set up E-mail Alerts
Product information
Set password
Help
Device Settings
Device Information
Paper Handling
Printing
PCL5c
PostScript
Print Quality
Print Density
Paper Types
System Setup
Save/Restore Settings
Password
Service
Network Settings
Shop for Supplies
Other Links
Embedded Web server
View the HP embedded Web server
Embedded Web server sections
HP Web Jetadmin
Manage supplies
Supplies life
Print-cartridge storage
HP policy on non-HP print cartridges
HP fraud hotline and Web site
Print when cartridge is out
Replace print cartridges
Memory and font DIMMs
Product memory
Install memory and font DIMMs
Enable memory
Enable memory for Windows
Check DIMM installation
Clean the product
Firmware updates
5. THEORY OF OPERATION
Basic operation
Major product systems
Product components
Sequence of operation
Engine control system
DC controller
Low-voltage power supply
High-voltage power supply
Laser/scanner system
Laser failure detection
Image-formation system
Image-formation process
Latent-image formation stage
Step 1: primary charging
Step 2: laser-beam exposure
Developing stage
Step 3: development
Transfer stage
Step 4: primary transfer
Step 5: secondary transfer
Step 6: separation from the drum
Fusing stage
Step 7: fusing
ITB cleaning stage
Step 8: ITB cleaning
Drum cleaning stage
Step 9: drum cleaning
Pickup-and-feed system
Jam detection
6. REMOVAL ANF REPLACEMENT
Removal and replacement strategy
General cautions during removal and replacement
Electrostatic discharge
Required tools
Types of screws
Before performing service
After performing service
Post-service test
Print-quality test
Print cartridges
Tray 2 cassette
Rollers and pads
Transfer roller
Paper-pickup roller
Separation roller
Reinstall the separation roller
Paper-pickup roller (Tray 1)
Separation pad (Tray 1)
Components and major assemblies
Link guide
DIMM cover
Print-cartridge drawer
Intermediate transfer belt (ITB)
Reinstall the ITB
Paper-feed guide assembly
Rear-door stopper and link caps (simplex product)
Rear door (simplex product)
Rear door (duplex product)
Right cover
Reinstall the right cover
Rear-upper cover (duplex product)
Rear cover and feed guide (simplex product)
Rear-lower cover and rear-door links (duplex product)
Rear-door rib assembly (duplex product)
Upper-cover assembly
Reinstall the upper cover
Control-panel assembly
Left cover
Reinstall the left cover
High-voltage power-supply PCA
Color-misregistration sensor assembly PCA
Reinstall the color-misregistration sensor assembly
Right panel
Motors (M1 and M2)
DC controller PCA
Special considerations
Remove the DC controller PCA
Formatter PCA
Special considerations
Remove the formatter PCA
Fan
Intermediate PCA
Right-front cover and power button
Power-supply sub PCA
Fuser motor assembly
Reinstall the fuser motor assembly
Duplex reverse-drive assembly
Fuser
Reinstall the fuser
Paper-delivery assembly
Front-door assembly
Reinstall the front-door assembly
7. PROBLEM SOLVE
Introduction
Solve problems checklist
Menu map
Troubleshooting process
Pretroubleshooting checklist
Power-on checks
Tools for troubleshooting
Print-quality troubleshooting tools
Calibrate the product
Problem-solve diagrams
Repetitive image defects
Interface ports
DC controller PCA
Major components
Solenoids, clutches, and sensors
Rollers
Motors and fans
PCAs
Timing diagram
Circuit diagram
Control-panel messages
Pages and reports
Diagnostic page
Configuration page
Supplies status page
Event log
Paper-handling problems
Clear jams
Common causes of jams
Jam locations
Change Jam Recovery setting
Clear jams in Tray 1
Clear jams in Tray 2
Clear jams in Tray 3
Clear jams in fuser area
Clear jams in output bin
Clear jams in duplexer (duplexing models only)
Image defects
General print quality issues
Solve issues with color documents
Solve connectivity problems
Solve direct-connection problems
Solve network problems
Service mode functions
Service menu
Service menu settings
Restore the factory-set defaults
Secondary service menu
Open the secondary service menu
Secondary service menu structure
Engine resets
Engine test page
Cold reset
NVRAM initialization
Performance problems
Print speeds
8. PARTS AND DIAGRAMS
Order parts, accessories, and supplies
Order directly from HP
Part numbers
Supplies
Memory
Cable and interface accessories
Paper-handling accessories
User-replaceable parts
Whole unit replacement
Screws
How to use the parts lists and diagrams
External components
Covers, panels, and doors
Internal components
Internal components (1 of 7)
Internal components (2 of 7)
Internal components (3 of 7)
Internal components (4 of 7)
Internal components (5 of 7)
Internal components, simplex products (6 of 7)
Internal components, duplex products (7 of 7)
Major assemblies
Cassette (Tray 2)
Fuser assembly
PCAs
Optional 250-sheet paper cassette
Alphabetical parts list
Numerical parts list
Appendix A Service and support
Hewlett-Packard limited warranty statement
Customer self repair warranty service
Print cartridge limited warranty statement
Customer support
Repack the product
Service information form
Appendix B Specifications
Physical specifications
Electrical specifications
Acoustic emissions
Environmental specifications
Appendix C Regulatory information
FCC regulations
Declaration of conformity
Safety statements
Laser safety
Canadian DOC regulations
VCCI statement (Japan)
Power cord statement (Japan)
EMC statement (Korea)
Laser statement for Finland
Substances Table (China)
Certificate of Volatility
Types of memory
Volatile memory
Non-volatile memory
INDEX
Number of pages: 314.
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