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Konica Minolta Magicolor 4695MF, Field Service Manual
This manual, Konica Minolta Magicolor 4695MF, is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your Konica Minolta Magicolor 4695MF copier.
You can print, zoom or read any diagram, picture or page from this Field Service Manual. Every chapter on this manual is fully detailed and contain all the simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of Konica Minolta Magicolor 4695MF photocopier. You can find easily everything what do you need.
To see what contain, please read table of contents:
OUTLINE
1. System configuration
2. Product specifications
2.1 Fax specifications
MAINTENANCE
3. Periodical check
3.1 Maintenance items
3.1.1 Parts to be replaced by users (CRU)
3.1.2 Parts to be replaced by a service engineer (FRU)
3.2 Maintenance parts
3.2.1 Replacement parts
3.3 Concept of parts life
3.4 Maintenance Procedure (periodical check parts)
3.4.1 Replacing the tray 2 feed roller
3.4.2 Replacing the tray 1 feed roller
3.4.3 Replacing the ozone filter
3.4.4 Replacing the toner cartridge (C/M/Y/K)
3.4.5 Replacing the imaging unit (C,M,Y,K)
3.4.6 Replacing the waste toner bottle
3.4.7 Replacing the transfer roller
3.4.8 Replacing the transfer belt
3.4.9 Replacing the fuser unit
4. Service tool
4.1 Service material list
4.2 CE tool list
5. Remote Setup Utility
5.1 About RSU
5.2 Outline
5.2.1 Corresponding OS
5.2.2 PC environments
5.3 Connection methods
5.3.1 Remote connection (Phone line connection)
5.3.2 Local connection (USB connection)
5.4 Setup
5.4.1 Setup of PC
5.4.2 Connection and access of user machine
5.5 Operation
5.5.1 Job list
5.5.2 New (Dial setting)
5.5.3 Open File
5.5.4 Update Firmware
5.5.5 Clear Memory Data
5.5.6 Clear SRAM Data
5.6 Function setting
5.7 Troubleshooting
5.7.1 Error message list
6. Firmware upgrade
6.1 Controller firmware upgrading
6.1.1 Preparations for firmware upgrading
6.1.2 Upgrading procedure
6.2 Firmware upgrading procedure by updater
6.2.1 Updating method
7. Other
7.1 Disassembly/adjustment prohibited items
7.2 Disassembly/assembly/cleaning list (other parts)
7.2.1 Disassembly/assembly parts list
7.2.2 Cleaning parts list
7.3 Disassembly/assembly procedure
7.3.1 Front cover
7.3.2 Right front cover
7.3.3 Operation panel
7.3.4 Left cover
7.3.5 Rear cover
7.3.6 Right rear cover
7.3.7 Tray 2
7.3.8 MFP board/2 (MFPB/2)
7.3.9 NCU board (NCUB)
7.3.10 MFP board/1 (MFPB/1)
7.3.11 Print control board (PRCB)
7.3.12 DC power supply (DCPU)
7.3.13 High voltage unit/1 (HV1)
7.3.14 High voltage unit/2 (HV2)
7.3.15 Relay board (REYB)
7.3.16 Toner level sensor board (TLSB)
7.3.17 PH unit
7.3.18 Driving unit
7.3.19 Scanner unit
7.3.20 Exposure unit
7.3.21 Backup Battery
7.3.22 PWB box
7.3.23 PWB box lower cover
7.3.24 Color PC drum motor (M2)
7.3.25 Transport motor (M3)
7.3.26 Fusing motor (M4)
7.3.27 K Developing motor (M5)
7.3.28 Toner supply motor/Y, M (M6)
7.3.29 Toner supply motor/C, K (M7)
7.3.30 Scanner motor (M100)
7.3.31 Media feed clutch assy
7.3.32 Registration roller clutch (CL3)
7.3.33 1st image transfer pressure/retraction clutch (CL4)
7.3.34 2nd image transfer pressure/retraction clutch (CL5)
7.3.35 Switchback roller feed clutch (CL11)
7.3.36 Switchback roller reverse clutch (CL12)
7.3.37 Duplex transport roller clutch (CL13)
7.3.38 Temperature/ humidity sensor (TEM/HUMS)
7.3.39 IDC sensor board/Re, IDC sensor board/Fr (IDCSB/R, IDCSB/L)
7.3.40 Speaker (SP1)
7.3.41 Memory (DIMM)
7.3.42 Hard disk
7.4 Cleaning procedure
7.4.1 Tray 1 feed roller
7.4.2 Tray 2 feed roller
7.4.3 Vertical transport roller
7.4.4 Laser irradiation section
ADJUSTMENT/SETTING
8. How to use the adjustment section
9. Description of the control panel
9.1 Control panel display
9.1.1 Main screen
9.1.2 Print screen
9.1.3 Toner supply screen
10. REPORT/STATUS mode
10.1 REPORT/STATUS mode function tree
10.2 TOTAL PRINT
10.2.1 TOTAL PRINT
10.2.2 MONO COPY
10.2.3 COLOR COPY
10.2.4 MONO PRINT
10.2.5 COLOR PRINT
10.2.6 FAX PRINT
10.2.7 TOTAL SCAN
10.3 SUPPLY STATUS
10.3.1 C TONER
10.3.2 M TONER
10.3.3 Y TONER
10.3.4 K TONER
10.3.5 C I-UNIT
10.3.6 M I-UNIT
10.3.7 Y I-UNIT
10.3.8 K I-UNIT
10.4 TX/RX RESULT
10.5 REPORT
10.5.1 TX RESULT REPORT
10.5.2 RX RESULT REPORT
10.5.3 ACTIVITY REPORT
10.5.4 MEMORY DATA LIST
10.5.5 MEMORY IMAGE PRINT
10.5.6 FAVORITE LIST
10.5.7 SPEED DIAL LIST
10.5.8 GROUP DIAL LIST
10.5.9 UTILITY MAP
10.5.10 PS/PCL MENU MAP
10.5.11 CONFIGURATION PAGE
10.5.12 DEMO PAGE
10.5.13 PS FONT LIST
10.5.14 PCL FONT LIST
10.5.15 DIRECTORY LIST
11. UTILITY mode
11.1 UTILITY mode function tree
11.2 MACHINE SETTING
11.2.1 AUTO PANEL RESET
11.2.2 PREHEAT MODE
11.2.3 ENERGY SAVE MODE
11.2.4 LCD CONTRAST
11.2.5 KEY SPEED
11.2.6 LANGUAGE
11.2.7 LAMP OFF TIME
11.2.8 LAMP WARMUP TIME
11.2.9 BUZZER VOLUME
11.2.10 INITIAL MODE
11.2.11 TONER EMPTY
11.2.12 TONER NEAR EMPTY
11.2.13 I-UNIT NEAR EMPTY
11.2.14 AUTO CONTINUE
11.2.15 CALIBRATION
11.3 PAPER SETUP
11.3.1 TRAY1 PAPER
11.3.2 TRAY2 PAPER
11.4 ADMIN. MANAGEMENT
11.4.1 ADMINISTRATOR NO
11.4.2 REMOTE MONITOR
11.4.3 NETWORK SETTING
11.4.4 E-MAIL SETTING
11.4.5 LDAP SETTING
11.4.6 CAMERA DIRECT
11.4.7 USB SETTING
11.4.8 COMM. SETTING
11.4.9 USER SETTING
11.4.10 AUTO REDIAL
11.4.11 SUPPLIES REPLACE
11.5 COPY SETTING
11.5.1 PAPER PRIORITY
11.5.2 QUALITY PRIORITY
11.5.3 DENSITY PRIORITY
11.5.4 DENSITY LEVEL
11.5.5 OUTPUT PRIORITY
11.5.6 4IN1 COPY ORDER
11.5.7 DUPLEX COPY
11.6 DIAL REGISTER
11.6.1 FAVORITE
11.6.2 SPEED DIAL
11.6.3 GROUP DIAL
11.7 FAX TX OPERATION
11.7.1 DENSITY LEVEL
11.7.2 QUALITY PRIORITY
11.7.3 DEFULT TX
11.7.4 HEADER
11.8 FAX RX OPERATION
11.8.1 MEMORY RX MODE
11.8.2 NO. of RINGS
11.8.3 REDUCTION RX
11.8.4 RX PRINT
11.8.5 RX MODE
11.8.6 FORWARD
11.8.7 FOOTER
11.8.8 SELECT TRAY
11.9 REPORTING
11.9.1 ACTIVITY REPORT
11.9.2 TX RESULT REPORT
11.9.3 RX RESULT REPORT
11.10 SCAN SETTING
11.10.1 RESOLUTION
11.10.2 IMAGE FORMAT
11.10.3 CODING METHOD
11.10.4 FILE SIZE
11.10.5 QUALITY PRIORITY
11.10.6 DENSITY LEVEL
11.11 DIRECT PRINT
11.11.1 IMAGE QUALITY
11.11.2 PAPER SIZE
11.11.3 N-UP LAYOUT
12. PS/PCL PRINT mode
12.1 PS/PCL PRINT mode function tree
12.2 PROOF/PRINT MENU
12.3 PAPER MENU
12.3.1 ANY TRAY SETTING
12.3.2 TRAY CHAINING
12.3.3 TRAY MAPPING
12.3.4 DUPLEX
12.3.5 COPIES
12.3.6 COLLATE
12.4 QUALITY MENU
12.4.1 COLOR MODE
12.4.2 BRIGHTNESS
12.4.3 HALFTONE
12.4.4 EDGE ENHANCEMENT
12.4.5 EDGE STRENGTH
12.4.6 ECONOMY PRINT
12.4.7 PCL SETTING
12.4.8 PS SETTING
12.4.9 CALIBRATION
12.5 SYS DEFAULT MENU
12.5.1 EMULATION
12.5.2 PAPER
12.5.3 GRAYSCALE PAGE
12.5.4 STARTUP OPTIONS
12.5.5 HOLD JOB TIMEOUT
12.5.6 HDD FORMAT
12.5.7 CARD FORMAT
13. User service mode
13.1 User service mode function tree
13.2 FAX MAINTENANCE
13.3 ADJUST
13.3.1 TOP ADJUSTMENT
13.3.2 LEFT ADJ. (FRONT)
13.3.3 LEFT ADJ. (BACK)
13.3.4 TRANSFER POWER
13.4 AIDC MODE
13.5 CRU USAGE
13.5.1 TRANSFER BELT
13.5.2 FUSER UNIT
13.5.3 TRANSFER ROLLER
13.6 SUPPLIES REPLACE
13.7 MAINTENANCE MENU
13.7.1 PRINT MENU
13.7.2 IMG ADJ THICK
13.7.3 IMG ADJ BLACK
14. SERVICE MODE
14.1 SERVICE MODE entry procedure
14.2 SERVICE MODE function tree
14.3 SERVICE'S CHOICE
14.3.1 TX SPEED
14.3.2 RX SPEED
14.3.3 TX LEVEL
14.3.4 RX LEVEL
14.3.5 DTMF LEVEL
14.3.6 CNG LEVEL
14.3.7 CED LEVEL
14.3.8 ECM MODE
14.3.9 CODING SCHEME
14.3.10 TONER EMPTY REPORT
14.3.11 PROTOCOL REPORT
14.3.12 TWAIN TIMEOUT
14.3.13 ENERGY SAVE MODE
14.3.14 ENABLE WARNING
14.4 ADJUST
14.4.1 CCD MAIN ZOOM
14.4.2 CCD SUB ZOOM
14.4.3 CCD MAIN REGIST
14.4.4 CCD SUB REGIST
14.4.5 ADF 1ST SUB ZOOM
14.4.6 ADF 1ST MAIN REG
14.4.7 ADF 1ST SUB REG
14.4.8 ADF 2ND SUB ZOOM
14.4.9 ADF 2ND MAIN REG
14.4.10 ADF 2ND SUB REG
14.4.11 ADF LOOP
14.4.12 FLICKER
14.4.13 TOP ADJUSTMENT
14.4.14 LEFT ADJ. (FRONT)
14.4.15 LEFT ADJ. (BACK)
14.4.16 TRANSFER POWER
14.4.17 IMG ADJ THICK
14.4.18 IMG ADJ BLACK
14.4.19 IMAGE ADJ PARAM
14.4.20 MAXIMUM DENSITY
14.4.21 FUSER SPEED
14.4.22 TEMPERATURE
14.4.23 AIDC MODE
14.4.24 SUPPLIES REPLACE
14.4.25 BK CLEAR
14.5 COUNTER
14.5.1 TOTAL PRINT
14.5.2 FAX COUNTER
14.5.3 SCAN COUNTER
14.5.4 TRAY COUNTER
14.5.5 PAPER SIZE COUNTER
14.5.6 PAPER TYPE COUNTER
14.5.7 APPLICATION COUNT
14.5.8 SUPPLIES STATUS
14.5.9 CRU USAGE
14.5.10 JAM COUNTER
14.5.11 TROUBLE COUNTER
14.6 DISPLAY
14.6.1 MAIN F/W VER
14.6.2 ENGINE F/W VER
14.6.3 MAIN RAM SIZE
14.6.4 SERIAL NO
14.6.5 PP F/W VER
14.6.6 PP BOOT VER
14.6.7 PRINTER RAM SIZE
14.6.8 HARD DISK
14.6.9 CARD
14.7 FUNCTION
14.7.1 PAPER FEED TEST
14.7.2 PRN TEST PATTERN
14.7.3 ADF FEED TEST
14.7.4 COPY ADF GLASS
14.7.5 FAX RES. COPY TEST
14.7.6 SCAN TEST
14.7.7 PRINTER TEST
14.7.8 ADF TEST
14.8 SOFT SWITCH
14.8.1 KEY DEFINITION FOR SOFT SWITCH
14.9 REPORT
14.9.1 SERVICE DATA LIST
14.9.2 ERROR CODE LIST
14.9.3 T.30 PROTOCOL LIST
14.10 ADMIN. REGISTRATION
14.11 FIXED ZOOM CHANGE
14.12 FACTORY TEST
14.13 CLEAR DATA
14.13.1 SRAM CLEAR
14.13.2 MEMORY CLEAR
14.14 PS/PCL
14.14.1 PRINT MENU
14.14.2 SOFT SWITCH
15. SOFT SWITCH set
15.1 Description
15.2 Default setting
15.2.1 Country for each marketing area
15.2.2 Soft switch list
15.2.3 Default soft switch setting for each market area
15.3 Soft switch definition
15.3.1 SOFT SWITCH: #01
15.3.2 SOFT SWITCH: #02
15.3.3 SOFT SWITCH: #03
15.3.4 SOFT SWITCH: #04
15.3.5 SOFT SWITCH: #05
15.3.6 SOFT SWITCH: #06
15.3.7 SOFT SWITCH: #07
15.3.8 SOFT SWITCH: #08
15.3.9 SOFT SWITCH: #09
15.3.10 SOFT SWITCH: #10
15.3.11 SOFT SWITCH: #11
15.3.12 SOFT SWITCH: #12
15.3.13 SOFT SWITCH: #13
15.3.14 SOFT SWITCH: #14
15.3.15 SOFT SWITCH: #15
15.3.16 SOFT SWITCH: #16
15.3.17 SOFT SWITCH: #17
15.3.18 SOFT SWITCH: #18
15.3.19 SOFT SWITCH: #19
15.3.20 SOFT SWITCH: #20
15.3.21 SOFT SWITCH: #21
15.3.22 SOFT SWITCH: #22
15.3.23 SOFT SWITCH: #23
15.3.24 SOFT SWITCH: #24 (Part 1)
15.3.25 SOFT SWITCH: #24 (Part 2)
15.3.26 SOFT SWITCH: #24 (Part 3)
15.3.27 SOFT SWITCH: #25
15.3.28 SOFT SWITCH: #26
15.3.29 SOFT SWITCH: #27
15.3.30 SOFT SWITCH: #28
15.3.31 SOFT SWITCH: #29
15.3.32 SOFT SWITCH: #30
15.3.33 SOFT SWITCH: #31
15.3.34 SOFT SWITCH: #32
15.3.35 SOFT SWITCH: #33
15.3.36 SOFT SWITCH: #34
15.3.37 SOFT SWITCH: #35
15.3.38 SOFT SWITCH: #36
15.3.39 SOFT SWITCH: #37
15.3.40 SOFT SWITCH: #38
15.3.41 SOFT SWITCH: #39
15.3.42 SOFT SWITCH: #40
15.3.43 SOFT SWITCH: #41
15.3.44 SOFT SWITCH: #42
15.3.45 SOFT SWITCH: #43
15.3.46 SOFT SWITCH: #44
15.3.47 SOFT SWITCH: #45
15.3.48 SOFT SWITCH: #46
15.3.49 SOFT SWITCH: #47
15.3.50 SOFT SWITCH: #48
15.3.51 SOFT SWITCH: #49
15.3.52 SOFT SWITCH: #50
15.3.53 SOFT SWITCH: #51
15.3.54 SOFT SWITCH: #52
15.3.55 SOFT SWITCH: #53
15.3.56 SOFT SWITCH: #54
15.3.57 SOFT SWITCH: #55
15.3.58 SOFT SWITCH: #56
15.3.59 SOFT SWITCH: #57
15.3.60 SOFT SWITCH: #58
15.3.61 SOFT SWITCH: #59 (Part 1)
15.3.62 SOFT SWITCH: #59 (Part 2)
15.3.63 SOFT SWITCH: #59 (Part 3)
15.3.64 SOFT SWITCH: #60
15.3.65 SOFT SWITCH: #61
15.3.66 SOFT SWITCH: #62
15.3.67 SOFT SWITCH: #63
15.3.68 SOFT SWITCH: #64
16. Fax Protocols
16.1 G3 ECM (G3 Error Correction Mode)
16.2 Line control
16.2.1 Procedure of G3 mode communication
16.3 Table of reference code
16.4 How to analyze the T30 protocol monitor
TROUBLESHOOTING
17. Jam display
17.1 Misfeed display
17.1.1 Misfeed display resetting procedure
17.2 Sensor layout
17.3 Solution
17.3.1 Initial check items
17.3.2 Misfeed at tray 2 paper feed section
17.3.3 Misfeed at fusing section
17.3.4 Misfeed at transfer section
17.3.5 Misfeed at duplex paper feed section
17.3.6 Misfeed at duplex paper transport section
17.3.7 Misfeed at tray1 paper feed section
17.3.8 Misfeed at horizontal transport section
17.3.9 Misfeed at exit section
17.3.10 Misfeed at switch back section
18. Malfunction code
18.1 Trouble codes (service call)
18.1.1 Trouble code list
18.2 Resetting a malfunction
18.3 Solution
18.3.1 0010: Color PC drum motor malfunction
18.3.2 0017: Transport motor malfunction
18.3.3 0018: K developing motor malfunction
18.3.4 001B: Color developing motor malfunction
18.3.5 0045: Defogger fan motor malfunction
18.3.6 0046: Fusing fan motor malfunction
18.3.7 004A: Duplex cooling fan motor malfunction
18.3.8 004C: Ozone ventilation fan motor malfunction
18.3.9 004E: DC power supply fan motor malfunction
18.3.10 0060: Fusing motor malfunction
18.3.11 0094: 2nd image transfer pressure/retraction failure
18.3.12 0096: 1st image transfer pressure/retraction failure
18.3.13 0300: Polygon motor malfunction
18.3.14 0310: Laser malfunction
18.3.15 0500: Heating roller warm-up failure
18.3.16 0502: Thermistor open-circuit failure
18.3.17 0503: Thermistor resistance failure
18.3.18 0510: Abnormally low heating roller temperature
18.3.19 0520: Abnormally high heating roller temperature
18.3.20 0F50: OHP sensor malfunction
18.3.21 0F52: Toner level sensor /Y malfunction
18.3.22 0F53: Toner level sensor /M malfunction
18.3.23 0F54: Toner level sensor /C malfunction
18.3.24 0F55: Toner level sensor /K malfunction
18.3.25 13C0: Print control board malfunction
18.3.26 13DD: Backup data error
18.3.27 13F0: Engine control failure
18.3.28 13E2: Engine flash ROM write error
18.3.29 13E3: Engine flash ROM device fault
18.3.30 SCANNER MOTION ERROR CHECK SCANNER LOCK
18.3.31 14A3: IR lamp malfunction
18.3.32 1038: Engine connect error
18.3.33 3FFF: Flash ROM write error
18.3.34 4FFF: Controller connect error
18.3.35 C002: RAM error at startup (standard memory)
C003: RAM error at startup (expanded memory)
18.3.36 C013: MAC address error at startup
C015: BOOT ROM error at startup
C022: NVRAM error at startup
18.3.37 C025: Controller ROM error (Configuration information error)
C026: Controller ROM error (Access error)
C027: Controller ROM error (Data error)
18.3.38 C050: HDD access error
18.3.39 C051: HDD full error
18.3.40 C052: Compact flash access error
18.3.41 C053: Compact flash full error
18.3.42 C060: Firmware update error
18.3.43 FFFF: Interface communication error
19. Power supply troubles
19.1 Machine is not energized at all (DCPU operation check)
19.2 Control panel indicators do not light
19.3 Fusing heaters do not operate
20. Image quality problems
20.1 Printer system
20.1.1 White lines/bands, colored lines/bands in sub scan direction
20.1.2 White lines/bands, colored lines/bands in main scan direction
20.1.3 Uneven density in sub scan direction
20.1.4 Uneven density in main scan direction
20.1.5 Low image density
20.1.6 Gradation reproduction failure
20.1.7 Foggy background
20.1.8 Poor color reproduction
20.1.9 Void areas, white spots
20.1.10 Colored spots
20.1.11 Blurred image
20.1.12 Blank copy, black copy
20.1.13 Incorrect color image registration
20.1.14 Poor fusing performance, offset
20.1.15 Brush effect
20.1.16 Back marking
20.1.17 Uneven pitch
21. FAX error
21.1 Communication error
21.2 Outline
21.3 Error occurring during transmission
21.3.1 Error occurring during reception
21.4 Error code
21.4.1 Reception
21.4.2 Transmission
22. Scan error
Appendix
23. Parts layout drawing
23.1 Main body
23.2 Auto Document Feeder Unit
23.3 Lower feeder unit (option)
24. Connector layout drawing
Number of pages: 501.
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