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HP LaserJet Enterprise 700 Color MFP, M775dn, M775f, M775z, M775z+ , FULL: Repair, Troubleshooting & Parts List Manual
This manual, HP LJ Enterprise 700 Color MFP, M775dn, M 775f, M775z, M775z+, is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your HP LJ Enterprise 700 Color MFP, M775dn, M 775f, M775z, M775z+ copier.
You can print, zoom or read any diagram, picture or page from this Service Manual. Every chapter on this manual is fully detailed and contain all the simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of HP LJ Enterprise 700 Color MFP, M775dn, M 775f, M775z, M775z+ photocopier. You can find easily everything what do you need.
To see what contain, please read table of contents:
Content for REPAIR & PARTS LIST MANUAL:
1. REMOVAL AND REPLACEMENT
Removal and replacement strategy
Cautions during removal and replacement
Required tools
Types of screws
Service approach
Before performing service
After performing service
Parts removal order
Control-panel assembly
Intermediate transfer belt
Fuser
Formatter PCA
Hard disk drive (HDD)
Reinstall the HDD
Secondary transfer roller
Document feeder mylar strips
Install replacement document feeder mylar strips
Document feeder foam reflector
Install a replacement document feeder foam reflector
Pickup, feed, and separation (rollers and pads)
Tray 1 (multipurpose tray) pickup roller
Tray 1 separation pad
Tray 2 pickup roller
Tray 2 separation roller
Tray 3, Tray 4, Tray 5, and Tray 6 pickup, feed, and separation rollers
Document feeder pickup and feed roller assembly
Document feeder separation pad
Reinstall the document feeder separation pad
Covers, doors, and whole unit replacement
Document feeder front cover
Document feeder hatch cover
Document feeder input tray bottom cover
Document feeder roller cover
Remove the document feeder roller cover
Document feeder rear cover
Remove the document rear cover
Scanner left cover
Remove the scanner left cover
Scanner right cover
Remove the scanner right cover
Scanner front cover
Remove the scanner front cover
Reinstall the scanner front cover
Left cover
Rear cover
Right rear cover
Remove the right rear cover
Toner collection unit (TCU) access door
Remove the TCU access door
Right door
Remove the right door
Rear upper cover
Right upper cover
Scanner rear and FFC bezel cover
Stapler/stacker rear cover
Document feeder
Remove the document feeder assembly
Reinstall the document feeder
Scanner assembly
Remove the scanner assembly
Reinstall the scanner assembly
Stapler/stacker assembly
Remove the stapler/stacker assembly
Left upper cover
Remove the left upper cover
Front upper cover
Remove the front upper cover; stapler/stacker model
Remove the front upper cover; non stapler/stacker model
Front right cover
Remove the front right cover
Front door assembly
Remove the front door assembly
Top right cover
Remove the top right cover
Output cover; non stapler/stacker model
Remove the output cover
Top cover
Remove the top cover
Top rear cover
Remove the top rear cover
Main assemblies
Document feeder paper present sensor
Remove the document feeder paper present sensor
Document feeder hinge
Remove the document hinge
Document feeder width sensor, paper-long and paper-short sensors
Remove the document feeder width sensor, paper-short and paper-long
sensors
Document feeder tray extender
Remove the document tray extender
Sub power supply assembly
Remove the power supply assembly
Sub power supply fan FM5
Remove the sub power supply fan FM5
Lifter-drive assembly
Remove the lifter-drive assembly
ITB front guide assembly
Remove the ITB front guide assembly
ITB rear guide assembly
Remove the ITB rear guide assembly
Residual toner full sensor
Remove the residual toner full sensor
Reinstall the residual toner full sensor
Residual toner feed assembly
Remove the residual toner feed assembly
Paper delivery assembly
Remove the paper delivery assembly
Laser scanner
Remove the laser/scanner assembly
Cartridge fan FM4
Remove the cartridge fan FM4
Fuser fan FM2
Remove the fuser fan FM2
ENWW vii
Formatter fan FM3
Remove the formatter fan FM3
ITB motor M1
Remove the ITB motor M1
Drum motor M2
Remove the drum motor M2
Developing motor M3
Remove the developing motor M3
Fuser motor M4
Remove the fuser motor M4
Developing disengagement motor M6
Remove the developing disengagement motor M6
Power-supply fan FM1
Remove the power-supply fan FM1
Power switch
Remove the power switch
Environment sensor
Scan control board (SCB)
Remove the scan control board (SCB)
Reinstall the SCB
Installing a replacement SCB and image scanner memory board
Scan control board fan
Remove the scan control board fan
Document feeder open sensor and flag
Remove the document open sensor and flag
Reinstall the document feeder open sensor and flag
Image scanner memory board
Remove the image scanner memory board
Installing a replacement SCB and image scanner memory board
Fax PCA
Remove the fax PCA
Reinstall the fax PCA
Image (developing) high-voltage power supply (HVPS)
Remove the image (developing) high-voltage power supply
Reinstall the image (developing) high-voltage power supply
Interconnect PCA
Remove the interconnect PCA
DC controller PCA
Remove the DC controller PCA
Formatter cage assembly
Remove the formatter cage
First-transfer high-voltage power supply
Remove the first-transfer high-voltage power supply
Reinstall the first-transfer high-voltage power supply
Second-transfer high-voltage power supply and holder
Remove the second-transfer high-voltage power supply and holder
Driver PCA
Remove the driver PCA
Low-voltage power supply (LVPS)
Remove the LVPS
Duplex drive assembly
Remove the duplex-drive assembly
Reinstall the duplex-drive assembly
Main drive assembly
Remove the main drive assembly
Install the main drive assembly
Fuser drive assembly
Remove the fuser drive assembly
Install a replacement fuser drive assembly
Fuser gear assembly
Remove the fuser gear assembly
Install a replacement fuser gear assembly
Input devices
1x500-sheet paper feeder assembly
1x500 rear cover
1x500 left cover
1x500 right-front cover
1x500 front-upper cover
Remove the 1x500 front-upper cover
1x500 right door
1x500 right-lower cover
Remove the 1x500 right-lower cover
1x500 pickup assembly
Remove the 1x500 pickup assembly
1x500 lifter-drive assembly
Remove the 1x500 lifter-drive assembly
1x500 pickup motor
Remove the 1x500 pickup motor
1x500 driver PCA
Remove the 1x500 driver PCA
1x500- and 3x500-sheet paper deck (PD)
PD rear cover
ENWW ix
PD left cover
PD right front cover
PD front upper cover
Remove the PD front upper cover
PD front door
PD storage box
Remove the PD storage box
Reinstall the PD storage box
PD right door
PD right lower cover
Remove the right lower cover
PD left lower cover
Remove the left lower cover
PD rear lower cover
Remove the rear lower cover
PD front lower cover
Remove the front lower cover
PD pickup assembly cassette 1
Remove the pickup assembly cassette 1
Reinstall the pickup assembly
PD pickup assembly cassette 2
Remove the pickup assembly cassette 2
Reinstall the pickup assembly
PD pickup assembly cassette 3
Remove the pickup assembly cassette 3
Reinstall the pickup assembly
PD lifter drive assembly
Remove the lifter drive assembly
PD pickup motor
Remove the pickup motor
PD controller PCA
Remove the controller PCA
High capacity input feeder
HCI right tray
HCI left tray
HCI left cover
HCI left lower cover
Remove the HCI left lower cover
HCI rear cover
Remove the HCI rear cover
HCI right door
HCI right front cover
Remove the HCI right front cover
HCI right center cover and right rear cover
Remove the HCI right center cover and right rear cover
HCI right lower cover
Remove the HCI right lower cover
HCI rear lower cover
Remove the HCI rear lower cover
HCI left tray lifter drive
Remove the HCI left tray lifter drive
Reinstall the HCI left tray lifter drive
HCI right tray lifter drive
Remove the HCI right tray lifter drive
Reinstall the HCI left tray lifter drive
HCI left tray pickup drive
Remove the HCI left tray pickup drive
Reinstall the HCI tray pickup drive
HCI right tray pickup drive
Remove the HCI right tray pickup drive
Reinstall the HCI tray pickup drive
HCI controller PCA
Remove the HCI controller PCA
HCI left tray automatic close assembly
Remove the HCI left tray automatic close assembly
HCI right tray automatic close assembly
Remove the HCI right tray automatic close assembly
HCI left tray pickup assembly
Remove the HCI left tray pickup assembly
Reinstall the HCI tray pickup assembly
HCI right tray pickup assembly
Remove the HCI right tray pickup assembly
Reinstall the HCI tray pickup assembly
HCI merge assembly
Remove the HCI merge assembly
Reinstall the HCI tray pickup assembly
Output devices
Stapler/stacker
Stapler/stacker rear cover
Stapler/stacker front right cover
Stapler/stacker front left cover
Remove the stapler/stacker front left cover
Stapler/stacker right door
Remove the stapler/stacker right door
Stapler/stacker left rear cover
Remove the stapler/stacker left rear cover
Stapler/stacker output bin assembly
Remove the stapler/stacker output bin assembly
Stapler/stacker left lower cover
Remove the stapler/stacker left lower cover
Stapler/stacker operation assembly
Remove the stapler/stacker operation assembly
Stapler/stacker feed guide assembly
Remove the stapler/stacker feed guide assembly
Stapler/stacker door switch
Remove the stapler/stacker door switch
Stapler/stacker inlet solenoid assembly
Remove the stapler/stacker inlet solenoid assembly
Stapler/stacker stapler assembly
Remove the stapler/stacker stapler assembly
Reinstall the stapler/stacker stapler assembly
Stapler/stacker controller PCA
Remove the stapler/stacker controller PCA
2. PARTS AND DIAGRAMS
Order parts by authorized service providers
Order parts, accessories, and supplies
Related documentation and software
Supplies part numbers
Customer self-repair parts
Service replacement parts
Accessories
How to use the parts lists and diagrams
Assembly locations
Base product (no optional trays or accessories)
Document feeder and scanner
Stapler/stacker
500-sheet paper feeder
1x500-sheet paper deck
3x500-sheet paper deck
High capacity input (HCI) paper deck
Document feeder and scanner whole units
Document feeder assemblies
Scanner assemblies
Scanner controller board (SCB)
Stapler/stacker assembly
Stapler/stacker covers
Stapler/stacker components
Covers
Right door
Internal assemblies
Internal assemblies (1 of 8)
Internal assemblies (2 of 8)
Internal assemblies (3 of 8)
Internal assemblies (4 of 8)
Internal assemblies (5 of 8)
Internal assemblies (6 of 8)
Internal assemblies (7 of 8)
Internal assemblies (8 of 8)
1x500-sheet paper feeder
1x500-sheet paper feeder covers
1x500-sheet paper feeder components
1x500-sheet and 3x500-sheet paper deck
1x500-sheet and 3x500-sheet paper deck covers
1x500-sheet paper deck components
3x500-sheet paper deck components
High capacity input (HCI) feeder
HCI covers
HCI components (1 of 2)
HCI components (2 of 2)
Alphabetical parts list
Numerical parts list
INDEX
-----------------------------------------
Content for TROUBLESHOOTING MANUAL:
1. THEORY OF OPERATION
Basic operation
Sequence of operation
Normal sequence of operation
Formatter-control system
Sleep mode
Input/output
CPU
Memory
Firmware
Nonvolatile memory
PJL overview
PML
Control panel
Engine-control system
DC controller
Motors
Fans
Fuser-control circuit
Fuser temperature control
Fuser protective function
Fuser failure detection
Fuser installation protection
Fuser presence detection
Fuser life detection
Low-voltage power supply
Power-outage recovery circuit
Sleep mode operation
Automatic damp paper detection
Overcurrent/overvoltage protection
High-voltage power supply
Laser/scanner system
Laser failure detection
Image-formation system
Electrophotographic process
Image formation process
Latent-image formation block
Pre-exposure
Primary charging
Laser beam exposure
Developing block
Transfer block
Primary transfer
Secondary transfer
Separation
Fusing block
ITB cleaning block
Drum cleaning block
Toner cartridges
Memory tag
Cartridge presence detection
Toner level detection
Cartridge life detection
Developing unit engagement and disengagement control
ITB unit
Primary transfer roller engagement and disengagement control
ITB unit presence detection
ITB life detection
ITB cleaning mechanism
Calibration
Color-misregistration control
Environment change control
Image stabilization control
Image density control (DMAX)
Image halftone control (DHALF)
Pickup, feed, and delivery system
Photo sensors
Motors and solenoids
Pickup and feed block
Tray 2 cassette pickup
Tray 2 cassette multiple-feed prevention
Tray 2 cassette media-size detection and Tray 2 cassette-presence detection
Tray 2 cassette lift-up operation
vi ENWW
Cassette media-presence detection
Tray 1 (MP tray) paper pickup
Tray 1 (MP tray) last-paper detection
Paper feed
Skew-feed prevention
Media detection
Feed-speed control
Fusing and delivery block
Loop control
Pressure roller pressurization and depressurization control
Output bin full detection
Duplex Block
Duplex reverse and duplex feed control
Duplex operation
Jam detection
Scanning/image capture system
Scanner
Document feeder system
Sensors in the ADF
ADF paper path
Stapler/stacker
Stapler/stacker motors
Motor failure detection
Offset motor
Stack-ejection motor
Output-bin-shift motor
Stapler motor
Stapler/stacker fan
Fan failure detection
Stapler/stacker paper feed and delivery
Stapler
Stapler/stacker jam detection
Automatic delivery
1x500-sheet paper feeder
1x500-sheet paper feeder paper-feeder motors
1x500-sheet paper feeder paper-feeder paper pickup and feed
1x500-sheet paper feeder cassette media-size detection and cassette-presence detection
1x500-sheet paper feeder cassette lift operation
1x500-sheet paper feeder jam detection
1x500-sheet paper feeder automatic delivery
1x500-sheet paper deck
1x500-sheet paper-deck motors
1x500-sheet paper-deck paper pickup and feed
1x500-sheet paper-deck cassette media-size detection and cassette-presence detection
1x500-sheet paper-deck cassette lift operation
1x500-sheet paper-deck cassette media-out detection
1x500-sheet paper-deck jam detection
1x500-sheet paper deck automatic delivery
3x500-sheet paper deck
3x500-sheet paper-deck motors
3x500-sheet paper-deck pickup-and-feed operation
3x500-sheet paper-deck cassette media-size detection and cassette-presence detection . 100
3x500-sheet paper-deck cassette lift-up operation
3x500-sheet paper-deck jam detection
3x500-sheet paper deck automatic delivery
3,500-sheet high-capacity input (HCI) feeder
HCI motor control
HCI failure detection
HCI pickup-and-feed operation
HCI cassette media-size detection and cassette-presence detection
HCI lift-up operation
HCI cassette media-presence detection
HCI jam detection
HCI no pick jam 2
HCI no pick jam 3
HCI Residual paper jam 1
HCI Door open jam 1
HCI automatic delivery
2. SOLVE PROBLEMS
Solve problems checklist
Menu map
Preboot menu options
Current settings pages
Troubleshooting process
Determine the problem source
Troubleshooting flowchart
Power subsystem
Power-on checks
Power-on troubleshooting overview
Control-panel checks
Control-panel diagnostic flowcharts
Touchscreen black, white, or dim (no image)
Touchscreen is slow to respond or requires multiple presses to respond
Touchscreen has an unresponsive zone
No control-panel sound
Home button is unresponsive
Hardware integration pocket (HIP) is not functioning (control panel functional)
Scanning subsystem
Tools for troubleshooting
Individual component diagnostics
LED diagnostics
Understand lights on the formatter
Engine diagnostics
Defeating interlocks
Disable cartridge check
Engine test button
Paper path test
Paper path sensors test
Manual sensor and tray/bin manual sensor tests
Manual sensor test
Tray/bin manual sensor test
Print/stop test
Component tests
Control-panel tests
Component test (special-mode test)
Scanner tests
Scanner tests
Diagrams
Block diagrams
Location of connectors
DC controller PCA
HCI Controller PCA
Paper Deck Controller PCA
Staple Stacker Controller PCA
Plug/jack locations
Locations of major components
Base product
1 x 500-sheet paper feeder
1 x 500-sheet paper deck
3,500-sheet paper deck (HCI)
Stapler/stacker
General timing chart
Circuit diagrams
Internal print-quality test pages
Print quality troubleshooting pages
Print quality assessment page
Cleaning page
Set up an auto cleaning page
Print configuration page
Configuration page
HP embedded Jetdirect page
Finding important information on the configuration pages
Color band test
Print quality troubleshooting tools
Repetitive defects ruler
Calibrate the product to align the colors
Control-panel menus
Administration menu
Reports menu
General Settings menu
Copy Settings menu
Scan/Digital Send Settings menu
Fax Settings menu
General Print Settings menu
Default Print Options menu
Display Settings menu
Manage Supplies menu
Manage Trays menu
Network Settings menu
Troubleshooting menu
Device Maintenance menu
Backup/Restore menu
Calibration/Cleaning menu
USB Firmware Upgrade menu
Service menu
Interpret control-panel messages and event log entries
Control-panel message types
Control-panel messages and event log entries
10.0X.Y0 Supply memory error
10.22.50
10.22.51
10.22.52
10.23.50
10.23.51
10.23.52
10.23.70 Printing past very low
10.39.50 New Document Feeder Kit
10.39.53
10.39.55 Clean Document Feeder Rollers
10.39.56
10.39.60 Document Feeder Kit low
10.39.69 Document Feeder Kit very low
10.39.70 Scanning past very low
10.39.71 Document Feeder has stopped
https://www.tradebit.com.34 Used supply in use
https://www.tradebit.com.40 Genuine HP supplies installed
https://www.tradebit.com.41 Unsupported supply in use
https://www.tradebit.com.70 Printing past very low
https://www.tradebit.com.15 Install
https://www.tradebit.com.25 Wrong cartridge in slot
https://www.tradebit.com.35 Incompatible
https://www.tradebit.com Internal clock error
13.00.00
13.80.A1
13.80.D1
13.80.F1
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13.84.A1 Jam in lower bin area
13.84.F1
13.85.A1 Jam inside right cover
13.85.A1 Jam inside right door
13.85.F1 Jam inside right cover
13.89.31 Staple jam inside right cover
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13.A3.D3
13.A3.D4
13.A3.D5
13.A3.D6
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13.A4.D4
13.A4.D5
ENWW xi
13.A4.D6
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13.A5.A5
13.A5.D6
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13.A6.D6
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20.00.00 Insufficient memory: To continue, touch "OK" 319
21.00.00 Page too complex To continue, touch "OK"
30.01.01
30.01.06
30.01.08
30.01.41
30.01.43
30.01.44
30.01.45
30.01.46
30.03.14
30.03.20
30.03.22
30.03.23
30.03.30
30.03.45
31.01.47
31.03.30
31.03.31
31.03.32
xii ENWW
31.08.A1
31.08.A2
31.08.A3
31.13.01
31.13.02
31.13.13
31.13.14
31.13.15
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32.21.00
33.01.01
33.01.02
33.01.03
33.01.04
33.01.05
33.02.01
33.02.02
33.02.03
33.03.01
33.03.02
40.00.01 USB I/O buffer overflow To continue, touch "OK"
40.00.02 Embedded I/O buffer overflow To continue, touch "OK"
40.00.04 Unsupported USB accessory detected To continue, touch "OK"
40.00.05 Embedded I/O bad transmission To continue, touch "OK"
40.08.0X USB storage accessory removed
40.0X.05 USB storage accessory removed
https://www.tradebit.com
41.02.00 Error
41.02.0Z Error
https://www.tradebit.com Unexpected size in Tray
https://www.tradebit.com Unexpected size in Tray To use another tray, touch "Options"
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https://www.tradebit.com Unexpected type in Tray
https://www.tradebit.com Unexpected type in Tray To use another tray, touch "Options"
https://www.tradebit.com Error To continue, touch "OK"
https://www.tradebit.com Error To use another tray, touch "Options"
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47.00.00
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47.05.00
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https://www.tradebit.com Printer calibration failed To continue, touch "OK"
https://www.tradebit.com Error
https://www.tradebit.com Error To continue turn off then on
https://www.tradebit.com Fuser error To continue turn off then on
https://www.tradebit.com Error To continue turn off then on
52..00 Error To continue turn off then on
https://www.tradebit.com Error
https://www.tradebit.com DC controller error To continue turn off then on
56.00.01 Illegal Input Printer Error To continue turn off then on
56.00.02 Selected media output bin unavailable
56.00.03 Media input path operation error
57.00.0Y Error To continue turn off then on
58.00.02 environmental sensor malfunction
58.00.04 Error To continue turn off then on
https://www.tradebit.com Error To continue turn off then on
59.0X.50 Error To continue turn off then on
59.0X.60 Error To continue turn off then on
59.0X.70 Error To continue turn off then on
59.0X.80 Error To continue turn off then on
60.00.0Y Tray lifting error
60.10.0Y Media input source pickup mechanism malfunction
61.00.01
62.00.00 No system To continue turn off then on
66.80.02
66.80.17
66.80.19
66.80.23
66.80.33
https://www.tradebit.com Error To continue, touch "OK"
70.00.00 Error To continue turn off then on
https://www.tradebit.com Embedded Jetdirect Error
https://www.tradebit.com.00 Wireless Network Error To continue turn off then on
https://www.tradebit.com Embedded Jetdirect Error To continue turn off then on
98.00.02 Corrupt data in solutions volume
98.00.03 Corrupt data in configuration volume
98.00.04 Corrupt data in job data volume
98.00.0X Corrupt data in X volume
99.00.01 Upgrade not performed file is corrupt
99.00.02 Upgrade not performed timeout during receive
99.00.03 Upgrade not performed error writing to disk
99.00.04 Upgrade not performed timeout during receive
99.00.05 Upgrade not performed timeout during receive
99.00.06 Upgrade not performed error reading upgrade
99.00.07 Upgrade not performed error reading upgrade
99.00.08 Upgrade not performed error reading upgrade
99.00.09 Upgrade canceled by user
99.00.10 Upgrade canceled by user
99.00.11 Upgrade canceled by user
99.00.12 Upgrade not performed the file is invalid
99.00.13 Upgrade not performed the file is invalid
99.00.14 Upgrade not performed the file is invalid
99.00.2X
https://www.tradebit.com
99.02.01
99.02.09
99.09.60 Unsupported disk
99.09.61 Unsupported disk
99.09.62 Unknown disk
99.09.63 Incorrect disk
99.09.64 Disk malfunction
99.09.65 Disk data error
99.09.66 No disk installed
99.09.67 Disk is not bootable please download firmware
99.09.68
https://www.tradebit.com
full Remove all paper from bin
almost full
low OR Supplies low
very low OR Supplies very low
lifting
[File System] device failure To clear press OK
[File System] file operation failed To clear press OK
[File System] file system is full To clear press OK
[File System] is not initialized
[File System] is write protected
Accept bad signature
Bad optional tray connection
Calibration reset pending
Canceling
Canceling
Checking engine
Checking paper path
Chosen personality not available To continue, touch "OK"
Cleaning do not grab paper
Cleaning
Clearing event log
Clearing paper path
Close front door
Close lower right door
Close middle right door
Close right door
Close upper right door For help press?
Cooling device
Data received To print last page, press OK
Event log is empty
Expected drive missing
HP Secure Hard Drive disabled
Incompatible
Incompatible supplies
Initializing
Install
Install Close rear door
Install Fuser Unit
Install supplies
Install Transfer Unit
Internal disk not functional
Internal disk spinning up
Load Tray : [Type], [Size]
Load Tray : [Type], [Size] To use another tray, touch OK
Loading program
Manually feed output stack Then touch "OK" to print second sides
Manually feed: [Type], [Size] To continue, touch "OK"
Manually feed: [Type], [Size] To use another tray, touch OK
Moving solenoid
Moving solenoid and motor
No job to cancel
Paused
Performing Color Band Test
Performing Paper Path Test
Please wait
Printing CMYK samples
Printing Color Usage Log
Printing Configuration
Printing Demo Page
Printing Diagnostics Page
Printing Engine Test
Printing Event Log
Printing File Directory
Printing Font List
Printing Fuser Test Page
Printing Help Page
Printing Menu Map
Printing PQ Troubleshooting
Printing Registration Page
Printing RGB Samples
Printing stopped
Printing Supplies Status page
Printing Usage Page
Processing duplex job
Processing job from tray
completes
Processing
Processing
Ready
Ready
Remove all toner cartridges
Remove at least one toner cartridge
Remove shipping lock from Tray 2
Replace
Replace supplies
Restore Factory Settings
Restricted from printing in color
Rotating motor
Rotating Motor
Size mismatch in Tray
Sleep mode on
Supplies in wrong positions
Tray empty: [Type], [Size]
Tray overfilled
Troubleshooting
Type mismatch Tray
Unsupported drive installed To continue, touch "OK"
Unsupported supply in use OR Unsupported supply installed To continue, touch "OK"
Unsupported tray configuration
Unsupported USB accessory detected Remove USB accessory
USB accessory needs too much power Remove USB and turn off then on
USB accessory not functional
Used supply installed To continue, touch "OK" OR Used supply in use
Wrong cartridge in slot
Event log messages
Print or view an event log
Clear an event log
Clear jams
Jam locations
Paper path sensor locations
Auto-navigation for clearing jams
Clear jams in the document feeder
Clear jams in the output bin area
Clear staple jams
Clear jams in the stapler/stacker
Clear jams in the right door
Clear jams in Tray 1
Clear jams in Tray 2
Clear jams in the 1 x 500-sheet feeder or the 1 x 500-sheet feeder with cabinet
Clear jams in the 3 x 500-sheet feeder
Clear jams in the 3,500-sheet high-capacity tray
Change jam recovery
Paper feeds incorrectly or becomes jammed
The product does not pick up paper
The product picks up multiple sheets of paper
The document feeder jams, skews, or picks up multiple sheets of paper
Prevent paper jams
Use manual print modes
Solve image quality problems
Image defects table
Clean the product
Print a cleaning page
Check the scanner glass for dirt or smudges
Clean the pickup rollers and separation pad in the document feeder
Solve performance problems
Solve connectivity problems
Solve USB connection problems
Solve wired network problems
The product has a poor physical connection
The computer is using the incorrect IP address for the product
The computer is unable to communicate with the product
The product is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The product is disabled, or other network settings are incorrect
Service mode functions
Service menu
Product resets
Restore factory-set defaults
Restore the service ID
Product cold reset
Format Disk and Partial Clean functions
Active and repository firmware locations
Partial Clean
Execute a Partial Clean
Format Disk
Execute a Format Disk
Solve fax problems
Checklist for solving fax problems
What type of phone line are you using?
Are you using a surge-protection device?
Are you using a phone company voice-messaging service or an answering machine?
Does your phone line have a call-waiting feature?
Check fax accessory status
General fax problems
Use Fax over VoIP networks
Problems with receiving faxes
Problems with sending faxes
Fax error messages on the product control panel
Send-fax messages
Receive-fax messages
Service settings
Settings in the Troubleshooting menu
Product upgrades
Determine the installed revision of firmware
Perform a firmware upgrade
HP Embedded Web Server
USB flash drive (Preboot menu)
USB flash drive (control-panel menu)
Appendix A: Service and support
Hewlett-Packard limited warranty statement
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
HP policy on non-HP supplies
HP anticounterfeit Web site
Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement
Data stored on the toner cartridge
End User License Agreement
OpenSSL
Customer self-repair warranty service
Customer support
Appendix B: Product specifications
Physical specifications
Power consumption, electrical specifications, and acoustic emissions
Environmental specifications
Appendix C: Regulatory information
FCC regulations
Environmental product stewardship program
Protecting the environment
Ozone production
Power consumption
Paper use
Plastics
HP LaserJet print supplies
Return and recycling instructions
United States and Puerto Rico
Multiple returns (more than one cartridge)
Single returns
Shipping
Non-U.S. returns
Paper
Material restrictions
Disposal of waste equipment by users
Electronic hardware recycling
Chemical substances
Material Safety Data Sheet (MSDS)
For more information
Declaration of conformity
Declaration of conformity (fax models)
Certificate of Volatility
Safety statements
Laser safety
Canadian DOC regulations
VCCI statement (Japan)
Power cord instructions
Power cord statement (Japan)
EMC statement (China)
EMC statement (Korea)
EMI statement (Taiwan)
Laser statement for Finland
GS statement (Germany)
Substances Table (China)
Restriction on Hazardous Substances statement (Turkey)
Restriction on Hazardous Substances statement (Ukraine)
Additional statements for telecom (fax) products
EU Statement for Telecom Operation
New Zealand Telecom Statements
Additional FCC statement for telecom products (US)
Telephone Consumer Protection Act (US)
Industry Canada CS-03 requirements
Vietnam Telecom wired/wireless marking for ICTQC Type approved products
Japan Telecom Mark
INDEX
Numbers of pages: 1012.
File Data
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