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The world's largest download marketplace
3,251,543 satisfied buyers
Support Desk System Instruction Videos with MRR
This 8-part video tutorials reveal how you can install a customer support system script in just less than an hour and start using it to keep in contact with your prospects and customers!
Video #1 - What Youll Need:
In this video Ill walk you through where to get the free script, and then install it manually on your server. These include uploading of the script files using an ftp client and creating the MySQL database that is needed for this script to work.
Video Time: 12:27 min
Video #2 - Preparation
In this video Ill walk you through the steps of uploading the script files using cPanelŽ File Manager, without the need to use a 3rd party ftp client.
Video Time: 8:21 min
Video #3 - The Admin Area
In this video Ill briefly explain on the general overview of the admin area. This will be the area where you will configure the settings of your script.
Video Time : 10:37 min
Video #4 - Email Settings
In this video Ill walk you through working with the email settings in the admin area.
Video Time : 4:57 min
Video #5 - Creating Departments
In this video Ill show you how to create the department, specify the number of staff and creating the help topics.
Video Time : 10:24 min
Video #5 - Creating Departments
In this video Ill show you how to create the department, specify the number of staff and creating the help topics.
Video Time : 10:24 min
Video #6 - Knowledge Base
In this video Ill briefly explain on how to work with the knowledgebase section.
Video Time : 4:15 min
Video #8 - Main Page Edit
In this video Ill show you on how to edit the main page of the support ticket system. This is where your prospects and customers will go to each time they want to open up a support ticket.
Video Time : 4:17 min
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| File Type | ZIP |