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3,251,435 satisfied buyers
The world's largest download marketplace
3,251,435 satisfied buyers
My Personal Assistant With Master Resale Rights
Is Support Eating Up
Loads Of Your Time?
If you spend more than 10 hours a week on support ore answering any kind of repetitive email from customers of any kind, you know how difficult it can be.
10 hours is actually quite conservative. Most of us (including me) have tons of support closer to the 40-60 hour a week range.
This means that we spend so much time doing support, we don't have time to do anything else!
From: FBM
Tuesday 11:06 AM
Dear Friend,
If you are spending more time on support than you do actually growing your business, you know how frustrating it can be.
As we all know, support comes with all online businesses but we never know how much support we will really get until we start making a few sales.
Once some business starts rolling in, that's when the support e-mails start pouring in and stacking up.
It's vital to keep these answered in a professional and high quality way so that customer loyalty and trust is kept strong.
But the bad news is that...
You May Have Customers That Down Right Hate You!
I know that may sound a little bit rough but the harsh reality is that it may very well be true and you just don't know it.
Think about this...
When you get up and you start checking your e-mail and see that you have a ton of e-mail from customers for support, one of two things usually happen...
1) You ignore the requests for days and they start piling up making your customers think "this joker doesn't care about me once he got my money". This piling up usually gets so overwhelming that you just don't do the support at all or (this leads into our next option)...
2) You start blazing through the e-mails at record speed and don't really give the attention to detail that you should to the customers which leaves people with unsolved problems, questions not answered and an overall feeling of a "lack of care".
Once a customer gets any treatment like this, you better believe that they are going to tell as many people as they can.
You've heard the adage "treat someone right and they'll tell two friends", well the same type of adage goes for NOT giving a customer proper service but it's much worse...
"Treat a customer bad and they'll tell 10 or more friends who will then do the same".
Customers remember bad service and people remember when their friends tell them of a website or company's bad service and remember it.
Why This Support Nightmare Isn't Your Fault
"""""""""""""""""""""""""""""""""""""""""""""" VISIT MY PRODUCTS """"""""""""""""""""""""""""""""""""""""""""""""
""""""""""""""""""""""""""""""""""" http://onlinebusiness1.tradebit.com/ """"""""""""""""""""""""""""""""""""""
Tags: money cash business, My Personal Assistant With Master Resale Rights
File Data
This file is sold by onlinebusiness1, an independent seller on Tradebit.
| File Size | 2 megabytes |
| File Type | ZIP |