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HP Pavilion ZX5000 Maintenance and Service Guide
2.1—Initial Troubleshooting. . . . . . . . . 2–12
Flowchart 2.2—No Power, Part 1. . . . . . . . . . . . . . 2–13
Flowchart 2.3—No Power, Part 2. . . . . . . . . . . . . . 2–14
Flowchart 2.4—No Power, Part 3. . . . . . . . . . . . . . 2–15
Flowchart 2.5—No Power, Part 4. . . . . . . . . . . . . . 2–16
Flowchart 2.6—No Video, Part 1. . . . . . . . . . . . . . 2–17
iv Maintenance and Service Guide
Contents
Flowchart 2.7—No Video, Part 2 . . . . . . . . . . . . . . 2–18
Flowchart 2.8—Nonfunctioning Port Replicator
(if applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–19
Flowchart 2.9—No Operating System (OS)
Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–22
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–23
Flowchart 2.13—No OS Loading,
Diskette Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24
Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive. . . . . . . . . . . . . . . . . . . . . . . . . . 2–25
Flowchart 2.15—No Audio, Part 1. . . . . . . . . . . . . 2–26
Flowchart 2.16—No Audio, Part 2. . . . . . . . . . . . . 2–27
Flowchart 2.17—Nonfunctioning Device. . . . . . . . 2–28
Flowchart 2.18—Nonfunctioning Keyboard . . . . . 2–29
Flowchart 2.19—Nonfunctioning
Pointing Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–30
Flowchart 2.20—No Network/Modem
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–31
3
Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–2
3.2 Major Components—
HP Pavilion zv5000 and zx5000 . . . . . . . . . . . . . . . 3–3
3.3 Major Components—HP Compaq Business
Notebook nx9100 Series
and Compaq Presario R3000 Series. . . . . . . . . . . . 3–15
3.4 Miscellaneous Plastics Kit Components. . . . . . . . . 3–29
3.5 Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . 3–30
3.6 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–32
Contents
Maintenance and Service Guide v
4
Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions. . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods. . . . . . . . . . . . . 4–7
5
Removal and Replacement Procedures
5.1 Serial Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly. . . . . . . . . 5–5
5.4 Notebook Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Combination Drive . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.7 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.8 Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
5.9 Strip Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.10 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32
5.11 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34
5.12 Mini PCI Communications Card. . . . . . . . . . . . . . 5–35
5.13 Primary Memory Module . . . . . . . . . . . . . . . . . . . 5–37
5.14 Display Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–39
5.15 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47
5.16 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–50
5.17 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53
5.18 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–57
5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–64
5.20 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–76
5.21 Upper Logic Audio Board. . . . . . . . . . . . . . . . . . . 5–79
vi Maintenance and Service Guide
Contents
6
Specifications
A
Connector Pin Assignments
B
Power Cord Set Requirements
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements. . . . . . . . . . . . . . . . . . . . B–2
C
Screw Listing
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