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HP LaserJet Enterprise M604n, M604dn, M605n, M605dn, M605x, M606dn, M606x FULL: Repair, Troubleshooting & Parts List Manual
This manual, HP LaserJet Enterprise M604n, M604dn, M605n, M605dn, M605x, M606dn, M606x, is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your HP LaserJet Enterprise M604n, M604dn, M605n, M605dn, M605x, M606dn, M606x copier.
You can print, zoom or read any diagram, picture or page from this Service Manual. Every chapter on this manual is fully detailed and contain all the simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of HP LaserJet Enterprise M604n, M604dn, M605n, M605dn, M605x, M606dn, M606x photocopier. You can find easily everything what do you need.
To see what contain, please read table of contents:
Content for REPAIR & PARTS LIST:
1. REMOVAL AND REPLACEMENT
For additional service and support
Removal and replacement strategy
Introduction
Considerations during removal and replacement
Electrostatic discharge
Required tools
Types of screws
Service approach
Before performing service
After performing service
Post service tests
Print quality test
Parts removal order
Removal and replacement procedures
Customer self-repair (CSR) A parts and assemblies
Removal and replacement: Toner cartridge
Introduction
Step 1: Remove the toner cartridge
Step 2: Unpack the replacement toner cartridge
Step 3: Install the toner cartridge
Removal and replacement: Fuser
Introduction
Step 1: Remove the duplex accessory
Step 2: Remove the duplex accessory cover
Step 3: Remove the rear output bin
Step 4: Remove the fuser
Step 5: Unpack the replacement fuser
Step 6: Install the fuser
Step 7: Install the rear output bin
Step 8: Install the duplex accessory cover
Step 9: Install the duplex accessory
Removal and replacement: Transfer roller
Introduction
Step 1: Remove the toner cartridge
Step 2: Remove the transfer roller
Step 3: Unpack the replacement transfer roller
Step 4: Install the transfer roller
Step 5: Install the toner cartridge
Removal and replacement: Pickup, feed, and separation rollers (Trays 2-6 and 1,500-sheet high-capacity input feeder)
Introduction
Step 1: Remove the tray
Step 2: Remove the pickup, feed, and separation rollers (trays 2-6)
Step 3: Unpack the replacement pickup, feed, and separation rollers
Step 4: Install the pickup, feed, and separation rollers (trays 2-6)
Step 5: Install the tray
Step 6: Remove the pickup, feed, and separation rollers (HCI)
Step 7: Unpack the replacement pickup, feed, and separation rollers
Step 8: Install the pickup, feed, and separation rollers (HCI)
Removal and replacement: Hard-disk drive (HDD)
Introduction
Step 1: Remove the formatter cover
Step 2: Remove the hard-disk drive
Step 3: Unpack the replacement hard-disk drive
Step 4: Install the hard-disk drive
Step 5: Install the formatter cover
Step 6: Reinstall the product firmware
Removal and replacement: Torque limiter (trays 2-6 and 1,500-sheet high-capacity input feeder)
Introduction
Step 1: Remove the tray
Step 2: Remove the torque limiter (trays 2-6)
Step 3: Unpack the replacement torque limiter
Step 4: Install the torque limiter (trays 2-6)
Step 5: Install the tray
Step 6: Remove the torque limiter (HCI)
Step 7: Unpack the replacement torque limiter
Step 8: Install the torque limiter (HCI)
Removal and replacement: Trusted platform module (TPM) PCA
Introduction
Step 1: Remove the formatter cover
Step 2: Remove the TPM
Step 3: Unpack the TPM
Step 4: Install the TPM
Step 5: Install the formatter cover
Removal and replacement: embedded MultiMedia Card (eMMC)
Introduction
Step 1: Remove the formatter cover
Step 2: Remove the eMMC
Step 3: Unpack the replacement eMMC
Step 4: Install the eMMC
Step 5: Install the formatter cover
Step 6: Reinstall the product firmware
Removal and replacement: Dual in-line memory module (DIMM)
Introduction
Step 1: Remove the formatter cover
Step 2: Remove the hard-disk drive (HDD)
Step 3: Remove the memory DIMM
Step 4: Unpack the replacement memory DIMM
Step 5: Install the memory DIMM
Step 6: Install the hard-disk drive (HDD)
Step 7: Install the formatter cover
Removal and replacement: Control panel (M605x, M606x)
Introduction
Step 1: Remove the control panel
Step 2: Unpack the replacement control panel
Step 3: Install the control panel
Customer self-repair (CSR) B parts and assemblies
Removal and replacement: Tray 1 rollers
Introduction
Step 1: Remove the Tray 1 rollers
Step 2: Unpack the replacement Tray 1 rollers
Step 3: Install the Tray 1 rollers
Field replaceable units (FRUs)
Removal and replacement: External panels, covers, and doors
Removal and replacement: Envelope feeder cover
Removal and replacement: Duplex accessory cover
Removal and replacement: Top accessory cover
Removal and replacement: Rear output bin
Removal and replacement: Formatter cover
Removal and replacement: Tray 2 extension door
Removal and replacement: Front cover
Removal and replacement: Hardware integration pocket (HIP) cover
Removal and replacement: Right cover
Removal and replacement: Left cover
Removal and replacement: Right front cover
Removal and replacement: Right rear cover
Removal and replacement: Top cover (M605x, M606x)
Removal and replacement: Top cover (M604n/dn, M605n/dn, M606dn)
Removal and replacement: Control panel (M604n/dn, M605n/dn, M606dn)
Removal and replacement: Internal parts and assemblies
Removal and replacement: Formatter
Removal and replacement: Registration assembly
Removal and replacement: Easy-access USB port and cable
Removal and replacement: Fan FN101
Removal and replacement: Fan FN102
Removal and replacement: Fan FN103
Removal and replacement: Fan FN104
Removal and replacement: Pickup motor
Removal and replacement: Drum motor
Removal and replacement: Lifter motor assembly
Removal and replacement: DC controller
Removal and replacement: Pickup drive assembly
Removal and replacement: Fuser motor
Removal and replacement: Drum drive assembly
Removal and replacement: Environmental sensor
Removal and replacement: Power supply
Removal and replacement: Feed-guide assembly
Removal and replacement: Tray 1 paper-pickup assembly
Removal and replacement: Feed roller assembly
Removal and replacement: Laser/scanner
Removal and replacement: Paper-delivery assembly
Removal and replacement: Paper feed shaft gear (gear, 18T)
Removal and replacement: Paper feed shaft assembly
Removal and replacement: Pickup drive assembly gear (gear, 23T)
Removal and replacement: Pickup drive assembly solenoid
Removal and replacement: Pickup drive assembly drive-gear shaft
Removal and replacement: Paper-delivery drive assembly
Removal and replacement: Tag holder assembly
Removal and replacement: Size-detect assembly (Tray 2)
Removal and replacement: Lower input accessory connector
Removal and replacement: Memory PCA (island of data)
Removal and replacement: Wireless PCA
Removal and replacement: Near field communication (NFC) PCA
Removal and replacement: Fuser drive assembly
Removal and replacement: Trays
Removal and replacement: Trays 2-6
Introduction
Step 1: Remove the tray
Step 2: Unpack the replacement tray
Step 3: Install the tray
Removal and replacement: Accessories
Removal and replacement: Duplex accessory
Introduction
Step 1: Remove the duplex accessory
Step 2: Unpack the replacement duplex accessory
Step 3: Install the duplex accessory
500-sheet paper feeder
Removal and replacement: Tray extension door (500-sheet feeder)
Removal and replacement: Front right cover (500-sheet feeder)
Removal and replacement: Right cover (500-sheet feeder)
Removal and replacement: Upper connector (500-sheet feeder)
Removal and replacement: Lower connector (500-sheet feeder)
Removal and replacement: Size-detect assembly (500-sheet feeder)
Removal and replacement: Lifter drive assembly (500-sheet feeder)
1,500-sheet paper feeder
Removal and replacement: Front door (1,500-sheet feeder)
Removal and replacement: Rear cover (1,500-sheet feeder)
Removal and replacement: Left cover (1,500-sheet feeder)
Removal and replacement: Right cover (1,500-sheet feeder)
Removal and replacement: Feeder motor (1,500-sheet feeder)
Removal and replacement: PCA (1,500-sheet feeder)
Removal and replacement: Lifter-drive assembly (1,500-sheet feeder) 1392
Removal and replacement: Upper connector (1,500-sheet feeder)
5-bin mailbox
Removal and replacement: Right cover (5-bin mailbox)
Removal and replacement: Left cover (5-bin mailbox)
Removal and replacement: Front cover (5-bin mailbox)
Removal and replacement: Sensor assembly (5-bin mailbox)
Removal and replacement: Drive assembly (5-bin mailbox)
Removal and replacement: Connector (5-bin mailbox)
Stacker and stapler/stacker
Removal and replacement: Connector (stacker and stapler/stacker)
Removal and replacement: Stapler assembly (stapler/stacker)
Removal and replacement: Delivery tray (stacker and stapler/stacker) . 1460
Removal and replacement: Rear cover (stacker and stapler/stacker)
Removal and replacement: Top cover (stapler/stacker)
Removal and replacement: Left cover (stacker and stapler/stacker)
Removal and replacement: Right front cover (stacker and stapler/stacker)
Removal and replacement: Front cover (stacker and stapler/stacker)
Removal and replacement: Jog assembly (stapler/stacker)
Removal and replacement: Paddle motor(stapler/stacker)
Removal and replacement: Feed motor (stacker and stapler/stacker)
2. PARTS AND DIAGRAMS
For additional service and support
Assembly locations
Product front view
Product back view
Order parts, accessories, and supplies
Ordering
Orderable parts
Supplies
Accessories
Customer self-repair kits
Related documentation and software
How to use the parts lists and diagrams
Covers
Internal components
Internal components (1 of 3)
Internal components (2 of 3)
Internal components (3 of 3)
Power supply assembly
Multi-purpose (Tray 1) pickup assembly
Duplexer
Envelope feeder
Envelope feeder covers and panels
Envelope feeder internal components (1 of 2)
Envelope feeder internal components (2 of 2)
500-sheet feeder
500-sheet feeder covers
500-sheet feeder main body
1,500-sheet feeder
1,500-sheet feeder covers and panels
1,500-sheet feeder main body (1 of 2)
1,500-sheet feeder main body (2 of 2)
1,500-sheet feeder paper pickup assembly
5-bin mailbox
5-bin mailbox covers and panels
5-bin mailbox main body (1 of 2)
5-bin mailbox main body (2 of 2)
Stacker and stapler/stacker
Stacker and stapler/stacker covers and panels
Stapler/stacker main body
Stacker main body
Stapler/stacker middle assembly (1 of 2)
Stapler/stacker middle assembly (2 of 2)
Stacker middle assembly (1 of 2)
Stacker middle assembly (2 of 2)
Alphabetical parts list
Numerical parts list
INDEX
-------------------------------------
Content for TROUBLESHOOTING MANUAL:
1. THEORY OF OPERATION
Related documentation and software
Basic operation
Sequence of operation
Formatter-control system
Sleep mode
Printer job language (PJL)
Printer management language (PML)
Control panel
Easy-access USB port
Wireless
Near field communication (NFC)
CPU
Input/output
Memory
Firmware
Nonvolatile random access memory (NVRAM)
Random access memory (RAM)
HP Memory Enhancement technology (MEt)
Engine-control system
DC controller
Motors
Fans
Solenoids
Switches
Sensors
Low-voltage power supply
Low-voltage power supply voltages description
Over-current/over-voltage protection
Sleep mode operation
Low-voltage power supply failure detection
High-voltage power supply
Fuser bias
Engine power supply
Fuser-control circuit
Fuser temperature control
Fuser unit life detection
Fuser unit identification
Engine laser/scanner system
Laser failure detection
Image formation process
Step 1: Primary charging
Step 2: Laser-beam exposure
Step 3: Development
Step 4: Transfer
Step 5: Separation
Step 6: Fusing
Step 7: Drum cleaning
Step 8: Drum charge elimination
Pickup, feed, and delivery system
Photo sensors and switches
Motors, clutches, and solenoids
Tray 1 (multipurpose)/Tray 2 (base printer)
Tray 1 paper pickup and feed
Tray 2 paper presence detection
Tray 2 paper pickup and feed
Tray 2 multiple-feed prevention
Tray 2 tray presence detection
Tray 2 skew feed prevention
Duplexer
Duplexing reverse and duplex feed control
Side registration adjustment operation (DP)
Jam detection/prevention
Fuser wrapping jam detection
Pressure roller pressurization and depressurization control
Input accessories
Trays 3-6
Trays 3-6 driver PCA
Trays 3-6 motor control
Trays 3-6 electrical components
Trays 3-6 media size detection
Trays 3-6 paper pickup
Trays 3-6 multiple feed prevention
Trays 3-6 tray presence detection
Trays 3-6 tray lift operation
Trays 3-6 jam detection
High-capacity input (HCI) feeder
HCI driver PCA
HCI motor control
HCI electrical components
HCI media size detection
HCI paper pickup
HCI multiple feed prevention
HCI tray lift operation
HCI jam detection
Envelope feeder
Envelope feeder driver PCA
Envelope feeder motor control
Envelope feeder electrical components
Envelope feeder paper pickup
Envelope feeder multiple feed prevention
Envelope feeder multiple feed detection
Envelope feeder jam detection
Duplexer
Duplexer driver PCA
Duplexer motor control
Duplexer electrical components
Duplexer paper pickup
Side registration adjustment operation (DP)
Duplexer jam detection
2. SOLVE PROBLEMS
For additional service and support
Solve problems checklist
Solve problems checklist
Print the configuration page
Print menu map
Print current settings pages
Print event log
Pre-boot menu options
Remote Admin
Required software and network connection
Connect a remote connection
Disconnect a remote connection
Troubleshooting process
Determine the problem source
Troubleshooting flowchart
Power subsystem
Power-on checks
Power-on troubleshooting overview
Control panel checks
Control-panel diagnostics
Touchscreen diagnostic mode (M605x and M606x only)
Control-panel system diagnostics (touchscreen control panel)
Control panel diagnostic flowcharts (M605x and M606x only)
Touchscreen black, white, or dim (no image)
Touchscreen is slow to respond or requires multiple presses to respond
Touchscreen has an unresponsive zone
No control panel sound
Home button is unresponsive
Hardware integration pocket (HIP) is not functioning (control panel functional)
Tools for troubleshooting
Individual component diagnostics
Tools for troubleshooting: LED diagnostics
Understand lights on the formatter
Tools for troubleshooting: Engine diagnostics
Engine test button
Defeating interlocks
Disable cartridge check
Tools for troubleshooting: Paper path and sensor diagnostic tests
Paper path test
Paper path sensors test
Manual sensor tests
Tray/bin manual sensor test
Tools for troubleshooting: Print/stop test
Tools for troubleshooting: Component tests
Individual component diagnostics (special-mode test)
Diagrams
Diagrams: Block diagrams
Sensors and switches
Cross section diagrams
Diagrams: Printed circuit assembly (PCA) connector locations
DC controller connections
Formatter PCA
Printer base connectors
1x500-sheet feeder connectors
1,500-sheet high-capacity feeder connectors
Duplexer connectors
Envelope feeder connectors
Diagrams: External plug and port locations
Diagrams: Locations of major assemblies
Main assemblies (printer base)
Motors and fans (printer base)
Printed circuit assemblies (PCAs; printer base)
1x500-sheet paper feeder
1x1500-sheet paper feeder
Diagrams: General timing chart
Diagrams: General circuit diagrams
Internal print-quality test pages
Print a configuration page
HP embedded Jetdirect page
Wireless page
Finding important information on the configuration pages
Print a fuser test page
Print a cleaning page
Enable and configure auto cleaning
Control-panel menus
Administration menu
Reports menu
General Settings menu
General Print Settings menu
Default Print Options menu
Display Settings menu
Manage Supplies menu
Manage Trays menu
Stapler/Stacker Settings menu
Network Settings menu
Troubleshooting menu
Device Maintenance menu
Backup/Restore menu
Calibration/Cleaning menu
USB Firmware Upgrade menu
Service menu
Control panel message document (CPMD)
Control-panel message types
Control-panel messages and event log entries
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com and https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com, https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com, https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
60.00.0Y, 62.00.00 Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com Error Messages
https://www.tradebit.com, https://www.tradebit.com Error Messages
98.0X.0Y Error Messages
https://www.tradebit.com Error Messages
Alpha Error Messages
Tools for troubleshooting: Event log messages
Print or view an event log
Clear the event log
Solve image-quality problems
Improve print quality
Repetitive image defect ruler
Use a ruler to measure between repetitive defects
Print-quality troubleshooting pages
Print from a different software program
Check the paper-type setting for the print job
Check toner-cartridge status
Clean the printer
Print a cleaning page
Visually inspect the toner cartridge or cartridges
Check paper and the printing environment
Use manual print modes
Image defects table
Clean the printer
Clean the paper path
Print a cleaning page
Clean the Tray 1 rollers
Step 1: Remove the Tray 1 rollers
Step 2: Clean the Tray 1 rollers
Step 3: Install the Tray 1 rollers
Clean the Tray 2-X rollers
Step 1: Remove the tray
Step 2: Remove the pickup, feed, and separation rollers
Step 3: Clean the Tray 2-X rollers
Step 4: Install the pickup, feed, and separation rollers
Step 5: Install the tray
Clean the 1,500-sheet high capacity input (HCI) feeder rollers
Step 1: Remove the pickup, feed, and separation rollers
Step 2: Clean the HCI rollers
Step 3: Install the pickup, feed, and separation rollers
Solve paper handling problems
Product feeds incorrect page size
Product pulls from incorrect tray
Product will not duplex or duplexes incorrectly
Paper does not feed from Tray 2-X
Product does not pick up paper or misfeeds
The product does not pick up paper
The product picks up multiple sheets of paper
Paper does not feed automatically
Clear paper jams
Paper path jam sensor locations
Auto-navigation for clearing jams
Experiencing frequent or recurring paper jams?
Clear paper jams in Tray 1
Clear paper jams in Tray 2 and the 500-sheet trays
Clear paper jams in the optional 1,500-sheet high-capacity tray
Clear paper jams in the toner-cartridge area
Clear paper jams in the rear output bin
Clear paper jams in the fuser area
Clear paper jams in the output bin
Clear paper jams in the duplexer
Clear paper jams in the envelope feeder
Clear paper jams in the 5-bin mailbox
Clear jams in the stacker or stapler/stacker
Clear paper jams in the stacker or stapler/stacker
Clear staple jams in the stapler/stacker
Change jam recovery
Solve performance problems
Factors affecting print performance
Print speeds
The product does not print or it prints slowly
The product prints slowly
Solve connectivity problems
Solve USB connection problems
Solve wired network problems
Poor physical connection
The computer is using the incorrect IP address for the product
The computer is unable to communicate with the product
The product is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The product is disabled, or other network settings are incorrect
Service mode functions
Service menu
Product resets
Restore factory-set defaults
Restore the service ID
Product cold reset
Format Disk and Partial Clean functions
Active and repository firmware locations
Partial Clean
Execute a Partial Clean
Format Disk
Execute a Format Disk
Firmware upgrades
Determine the installed revision of firmware
Perform a firmware upgrade
HP Embedded Web Server
USB flash drive (Pre-boot menu)
USB flash drive (control-panel menu)
Appendix A. Printer specifications
Printer dimensions
Dimensions for the products, as sold
Dimensions for the input and output accessories
Dimensions for sample combinations of the products and optional accessories
Combination one
Combination two
Combination three
Printer space requirements
Power consumption, electrical specifications, and acoustic emissions
Operating-environment range
Certificate of Volatility
INDEX
Number of pages: 2210.
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