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The world's largest download marketplace
3,254,420 satisfied buyers
Customers are king
*Good Customer Relationship Why is it Important?
*Understanding Your Customers
How to Calculate Customer Lifetime Value
*How to Keep Your Customers Happy?
*How to Get Your Customers to Say ‘Wow!’
*Proven Methods of Customer Retention
*The Art of Customer Follow-up
Loyalty Marketing Program
*Promotional Items to Enhance Customer Relations
*Handling Customer Complaints
How to Deal with Difficult Customers
*Introducing the Seven Deadly Sins of Customer Service:
Detachment
Inhospitality
Rudeness
Attitude
Ignorance
Inaccessibility
Invalidation
*Customer Relationship Management (CRM) Software –The Benefits
*Choosing a CRM Program
*Customer Service over the Phone
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This file is sold by galano, an independent seller on Tradebit.
| File Size | 1 megabytes |
| File Type |